Is The Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is The Heritage Hotel located?

Situated near the beach, this guesthouse is within 1 mi (2 km) of Porthcawl Rest Bay Beach and Trecco Bay. Royal Porthcawl Golf Club and Pyle & Kenfig Golf Club are also within 3 mi (5 km).

The Heritage Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Brett

Jul 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice and quiet very clean easy check-in good location could not fault it

Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Jun 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean accommodation and close to the beach.

Stayed 1 night in Jun 2025

8/10 Good

Joanna

Jul 24, 2025

Liked: Cleanliness

No staff, no option for breakfast, but a nice comfortable room.

Stayed 1 night in Jul 2025

8/10 Good

Alice

Jul 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was very easy to find and parking wasn't a problem as there is free street parking or a car park behind the property at a reasonable price. Our room was very clean and tidy with good facilities. Didn't meet our host but was always available via phone if needed and got in touch to ask if we needed anything such as extra towels etc. Easy access to the beach and shops.

Stayed 4 nights in Jul 2025

10/10 Excellent

Chanelle

May 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and tidy smells stunning soon as you open the door very quite and was a pleasure to stay there

Stayed 1 night in May 2025

10/10 Excellent

Lynda

Apr 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely and clean., quiet and Close to ameanities Would higly recommend.

Stayed 1 night in Apr 2025

8/10 Good

Katie

Jul 7, 2025

Liked: Cleanliness, staff & service, amenities

I was impressed how slick the check in process was despite having no staff on site. I submitted a question about an issue with check in and got a response and resolution within 10 mins. Nice room, clean, well equipped. The only downfall was creaky floorboards so take ear plugs.

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

May 18, 2025

Spotless

Stayed 1 night in May 2025

6/10 Okay

James

Jul 3, 2025

Liked: Cleanliness

Generally it was fine, but a few small niggles. On arrival we (myself and my wife) found only one towel, a bath towel. I contacted management who responded quite quickly and delivered more towels. The list of amenities included 'free bottled water' (there wasn't any) and 'Netflix available' (it isn't, unless you sign in with your own account) Apart from those issues it was OK. Just a bit surprised that there is actually no one there apart from guests, no reception or staff in the building. More like an Airbnb or hostel than a hotel really.

Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

May 26, 2025

Certain places in the room needed a clean light fittings were gull of dust and bedding had black hairs have photos x

Stayed 1 night in May 2025

4/10 Poor

roger

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

When I arrived at the property I was unable to get in as there was a didgital lock on the door and I was not given the code also I was not provided with the room number. Also, the Contact Telephone number on my Confirmation document was not in service and apparently not the phone number of the manmagement. Had to go through a time taking and convoluted process to gain access. Not pleased.

Stayed 3 nights in Jun 2025

8/10 Good

Zabreen

Jul 26, 2025

Liked: Staff & service, property conditions & facilities

-Presentable property -comfortable bed -spacious -good shower -tons of towels provided -easy quick access to the beach and nearby restaurants. - tv had netflix - towel heater in bathroom -easy check in -ample storage space -good kettle A few niggles: -i think the listing could be improved to include valuable info such as - parking is on street and not always guaranteed plus the tv has netflix (had i known this i wouldnt have bought my laptop along with me) -there arent any hooks anywhere - not much of an issue in the bedroom as you can hang in the cupboards, but necessary in the bathroom. We had towel rail full of beachwear so you need somewhere to hang your towel and a change of clothes when in the shower. -green lights (i assume for health and safety reasons) might be good to have this pictured so people who require black out to sleep can bring an eye mask -sofa bed very uncomfortable - when i lay on there (i am an average sized adult) the springs were digging into my back, luckily for us, only my 3 year old slept there so he was unaffected. -although toiletries are pictured, shower gel not provided - tea and coffee facilities: biscuits were stale and unedible and spoons needed a good clean -it wouldve been useful to provide an additional cotton sheet for each bed - duvet is comfortable but borderline too hot in the summer months On the whole a very positive experience, however there are a few pointers for improvement. Thanks

Stayed 2 nights in Jul 2025

6/10 Okay

Damian

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Serviced rooms with no reception on site. The room itself was fine, comfy bed, very clean. Access by code at the front door, then a lock box with your room key by the door. Everything about the room was just fine. The problem was the cackling drunk next door neighbours. Not in the hotel, but in the room in the building next to mine. I went to bed at 9 as had to be up early next morning for a big bike ride. I was woken up at 12 by raucous drunk laughter, two women clearly hammered and who clearly didn’t care a) who knew it or b) whether people nearby were trying to sleep. This went on, no lie, until 5 am. Just as I had given up and starting loading the car for my ride, I noticed it had gone quiet next door. Thought about making a racket, but unlike certain others, I wasn’t selfish enough to affect the other people around me.

Stayed 2 nights in Jun 2025

2/10 Terrible

Brenda

May 26, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Pretty disappointed for the price we paid. These pics are obviously old because it was very run-down. The toilet seat was broken, the pillows on the rock-hard bed were so flat, even stacking the 2 didn't help. The floor felt like it was broken under the rug. Every review I see just focused on how lovely the place smelled, which it did, but maybe because they didn't want to mention the state of disrepair? In all my years of travelling, I don't think I ever had to ask for a hair dryer, it is almost always standard. I am not trying to seem mean, I am just being honest. This place was not worth the money. The only good thing, is where it is located in Porthcawl. Don't count on getting any parking on the street, just go to the John St parking lot and pay. It is less stressful.

Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Aug 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really lovely and clean room with free water, coffee and biscuits. The bathroom had shower gel and shampoo for us to use. Really lovely location and quick and easy entry and check out. Would definitely stay again.

Stayed 1 night in Aug 2025

6/10 Okay

Frank

Jul 22, 2025

Disliked: Amenities, property conditions & facilities

Older property than we expected. The front entry needed a good sweep. Trash out front greeted us and set a poor tone. Bit of paint and things could look better. Our room door was damaged and below acceptable.

Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

darren

Jun 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

May 18, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

dorothy

May 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel with lovely rooms !!!

beautiful hotel in the centre of Porthcawl, self check in was easy room was spotlessly clean and comfortable, first stay here and wont be the last cant wait to stay here again soon.

Stayed 2 nights in Apr 2025

10/10 Excellent

Kylie

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

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The Heritage Hotel

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