Plymtree Hotels

"Absolutely terrible customer service. The reception staff were misleading from the start and clearly had no real intention of helping. They were quick to sound polite on the phone, but as soon as Expedia got involved, they ignored everything and refused to stand by what was said. Very unprofessional and completely lacking in integrity. I would not trust this hotel at all."

"Wonderful breakfast! "

"Everything was beautiful, clean room, fresh breakfast and easy parking"

"Our family room was perfect for us - my daughter loved the bunk beds and having the outdoor area was lovely and so handy for our dog. The breakfast was lovely, the staff were very friendly and we could even charge our electric car. The location was perfect too. There was nothing I would change about our stay! "

"Lovely staff and breakfast. The room itself was good but cleanliness could be improved. Mould around shower and hairs on floors esp in corners with dust. Glass doors covered in bird poo. Comfortable bed but lumpy pillows. Very lively hotel in the centre of Exeter so do take earplugs if you want a quiet nights sleep. "

"Great hotel, clean & tastefully decorated. Quiet location. Staff very helpful. "

"Stayed one night for music event nearby. Location perfect for walking into city centre & train station. Very clean, food good, beds super comfy. Kettle, tea, coffee & towels all available to use in our room. Staff very friendly & attentive. Parking at rear was FOC - nice perk! Very quiet at night - our room was at rear. After returning from our gig on a cold wet April night, it was so so nice to open the front door and the central heating had been put on. 😊"

"Lovely hotel, excellent location. Staff helpful, lift not working on visit, no air con in room. Carpet and curtains worn and damaged, should be replaced but would recommend "

"The hotel is in a very convenient location close to the city centre and cathedral. It is a historic building but we stayed in the fairly modern extension, which was a nice, spacious room with good facilities for tea and coffee etc. Breakfast was plentiful and you could order from a good range of cooked options including full English. Staff were friendly and helpful."