Plum Island Hotels

"Clean room, great speakeasy. Staff great. "

"Excellent service, super nice crew, love it. They made a surprise for my daughter because we were celebrating her acceptance to university."

"Convenient and clean "

"I wanted to like our stay at Public, but it was a disaster. I initially booked three nights here for my girlfriend and I. There was no hot water for our entire stay - imagine having to take a cold shower in winter? - and there were constant alarms and announcements going off in the room which made it difficult to take meetings for work in the room. And if you order food and want to store leftovers in the refrigerator you can forget it. The refrigerator could hold a few small water bottles at most. And then during what I thought would be our final day there, multiple pipes burst in the hotel causing flooding and the elevators were disabled. Without use of the elevators, my girlfriend could not make it to the airport as she had a lot of luggage. So she had to reschedule her flight and I had to book another night. I was surprised to see a $45 dollar “All access fee” added on to the bill. And we had to hear workers yelling and cursing as they tried to clean up the mess. We were offered a room upgrade because of the trouble, and the new room was nice, but there were still loud announcements in the room, and we were even questioned by a goon from security as to why we were moving our luggage from the old room to the new room. I had to explain to them we got an upgrade, which I should not have had to do. Because of our troubles above, someone called Leilani who works at the hotel reached out to me and offered a discount on our next stay"

"Sweet location!"

"👍"

"The sofa has stained, the coffee machine was not clean"

"Good"

"Great location, nearby the ferry to liberty island. Staffs are polite and always helpful."