Hotels near Plaza Caracol Mall

"Service Sarah in charge of the hotel the best and alwyas making sure as clients have the best attention, Juan, Julio, Adrian, Beacon, Diana, Silvino all are amazing workers and they make us feel like we are at home. One only request is gym needs better equipment and bigger place. I been coming since the renewal of the hotel and equipment hasn't been upgrade and some equipment is out of service. Other than that all is excellent. Maria De La Torre"

"Amazing resort. Rooms could use an update but they were very clean and comfortable. Will definately come back. "

"Staff was amazing!! Shout out to Leilani, Carlos, Bryan, Melissa and Sandra from the Spa. Your Entertainment Team is First Class. They are truly devoted to their job and genuinely are having fun with you. Loved every minute!!"

"The beach is beautiful but there wasn't not enough staff by beach or the pool. Loved the oacean view. I had asked to get move to a higher floor because the view from the first floor was minimal. I did asked to get upgrade because that's what it said to do on the Expidia app. They said they didn't show that. I showed them where it said it but still they said I would have to pay extra. I brought a friend with me because I been there before and I like it. They were suppose to call her about her room when it was ready around 3:30 and they didn't so I called them and they said it's been ready but no one called. "

"Location was perfect, nice activities in the hotel throughout the day and food was great too"

"Breakfast was amazing. Excellent staff and my room amazing. 1st time great place. "

"It felt like home,great service"

"Broken elevator made it absolutely brutal going up and down from 8th floor"

"Everything was perfect, everyone super friendly they make us feel like family. "