Hotels near Playa Esmeralda

"WORST. FOOD. EVER. I’ve been to many all inclusives, so my expectations were not high. The food at all of the restaurants was very sub-par. The buffet was passable, but unlike other all-inclusives, there was no dinner buffet (just breakfast & lunch), so you were stuck with one of the restaurants or - even worse - room service as dinner options. The staff were a mix of lovely and friendly, and very grumpy. I also noticed many people NOT tipping, which could contribute to the grumpiness. The room and grounds were very nice and clean, as were the pools, etc. The drinks were strong, which was a pleasant surprise. But again, I tipped the bartenders well! If it weren’t for the poor quality of the food, I would definitely return here. However, the food was so bad that I won’t be coming back. "

"Excelente Hotel, el Servicio estuvo muy bueno, la comida deliciosa , la atención increíble , la pasamos muy bien!"

"This was an excellent resort. The property had everything for everybody. The pools were beautiful with a great shallow kiddie pool with lots of attractions. Lots of restaurants with varied cuisine. Only drawback it was hard to get reservations. The staff were all very customer focused and helpful. We had a medical issue and there was a full time doctor. I would highly recommend it."

"This property is amazing with a simple layout for ease of movement around. The spa services I received were top notch. I recommend visiting the spa to everyone when there. The on-property entertainment team are the best in class as they ensured a fun time all day everyday. And last but not least stop by the preferred club pool bar and see Maximus for a delicious cocktail. Tell him I sent you."

"Room was not clean on arrival just bedding was changed still had old room service dishes inside. For being a fairly new property it was in very poor shape. Railings broken, lights broken, and paint peeling in general areas. This is the 5th dreams location I’ve been to and the only one I would never recommend. Was not very busy while we were there and service was still just ok not good or fast. Buffet very small and not a lot of variety. Pool was good and clean and beach was very nice, lots of waves but still spots you can swim easily "

"This gorgeous resort exceeded my expectations in every way. Our week was luxurious, peaceful, and beautiful. All of the staff were so kind and attentive. We were assigned our own trip ambassador whom we saw in person multiple times but also was very responsive through a WhatsApp group she set up. Rafaela helped us schedule restaurant reservations and fitness classes, arrange transportation, and most helpfully of all was there when I needed a doctor and didn’t know what to do. I was so grateful to be able to visit the doctor they have onsite 24/7 and even walked out with the prescription I needed in hand. I have so many examples of ways the staff went above and beyond I wish I had space to name them all. The grounds were immaculately landscaped, the interiors were styled to perfection, and the pool and beach were so picturesque. I was constantly marveling at how much more beautiful it was in person than even the photos could show. Our villa was visited by housekeeping twice daily and kept looking flawless. They even swept our patio and skimmed the plunge pool. I should also note they brought in an entire extra bed without my asking so all three of my children could have their own bed. The food exceeded my expectations. The kids were thrilled with 24/7 room service. The restaurants were all wonderful fine dining experiences. Everything was plated like works of art. The breakfast buffet was the most elaborate I have ever experienced. Thank you, Cayo Levantado Resort! "

"Some staff were not helpful but overall good stay."

"Very good"

"Truly a beautiful place with the most spectacular view. Highly recommend the place, the chef and the honeymoon suite. Thank you Mirko!"