Hotels with smoking rooms in Playa del Carmen, Quintana Roo

"We loved staying here. The staff are so friendly and work hard to please each person. Our favourite tram driver (Martin) always greeted us with the biggest smile and always asked how we were doing. The performers put on stellar shows each night. The rooms and grounds were kept clean. Overall an excellent time. There is something there for everyone to enjoy! We would love to go back. "

"Excellent service. Friendly staff . Dont like lack of english speaking staff and beds in the room specially bunk bed needs upgrade and can divide a room in 2. "

"I had an amazing time at Ocean Maya Royale. Staff was so friendly, food was great, rooms and grounds were kept so clean. I want to do a shout out to the experience team, especially the bartender, Miguel he made the best drinks. Alejandro, Mosies, Victor, Kendall, and juan from the experience team made every day at the pool so fun!!! My favorite restaurant was the Japanese. Francisco was the best. Blue Moon was also so good. Have the steak first item in right side of the menu. Buffet was great. A lot of choices. I would highly recommend this resort for a fun, relaxing, entertaining experience"

"A quick getaway great location. My ocean view room was perfect Service was stellar. I definitely go back."

"Everything about this hotel was great. The staff were exceptional. Special shout out to Alejandro at the pool. We went with a group of 16 and always made sure we had what we needed throughout the day and made our experience great."

"Friendly staff, very convenient Family concierge upgrade that provides ease of mind for families "

"The yoga teacher - Iván - is amazing. The food is great - there are so many options you’ll be sure to find something you love at every meal. We had a great time in a beautiful place!"