Hotels with Air Conditioning in Playa del Carmen, Quintana Roo

"Entire staff in all areas...super friendly and helpful! Enjoyed the activities around the pool area. ANDREAS was a great host and loved thet he participated in getting the groups involved!!!!"

"Everything was great. We didn't have the room cleaned while we were there. We gave the workers a break. haha The place was great. Loved the balcony and the view. Also loved the birds and animals just roaming around, even on the balcony. The entertainment was too loud for us because our room was so close. We'll plan it next time. Being able to just roam around and eat and drink anytime was great. Loved the pools and beach. Great massage, too. Everyone was so friendly and nice. All in all we had a wonderful time and well worth the money. My daughter recommended you and did all the booking arrangements. "

"The room was clean, spacious- we had a shower with 2 rainfall heads and a spa tub and a swim out pool. 10/10. The staff were friendly and attentive, always greeting us with a drink either at the lobby or dinner lol Everything felt well maintained and peaceful, making it a perfect place to relax and unwind. The dining was good, buffet was fresh, room service was great and even had late night snacks. The pool did close at 8 (even our room one) which was odd. The beach had a smell I believe was from the seaweed, which neither of these things affected our time. We found a great travel company on the resort to book to go to Tulum which was about an hour away, recommended for sure. I would definitely recommend this resort. "

"The room was spacious and clean with a nice size balcony. The Staff was nice and courteous. The food was excellent and the late night shows very entertaining. Loved the beach, the stores, the easy access to X-Caret and the excursions. "

"I thoroughly enjoyed my stay. The staff was so kind and helpful. The environment was both peaceful and festive, in different areas! There was so much to do. "

"Our room was very clean "

"Hotel is very clean!, great and in a great location everything is near by, Employees are very nice, welcoming and hard working people “ please tip them !!” The beach wasn’t great but in a walking distance is nice, our favorite food was the Mexican restaurant is the best Mexican gourmet food we ever had Chef is doing an amazing job, waiter Daniel was the best, margaritas wow "

"Everything was beautiful. Family concierge was very helpful. "

"Only thing wrong was the sound proofing of the room. You can hear every little noise from outside. "