Pinchbeck Hotels

"Clean room but toilets in bar were awful. Dirty and very worn. Restaurant staff all wonderful but need training on making sure diners have basics like cutlery before food is delivered. One gent brought us a knife and fork for dessert. Food was sub par too. Cold (supposed to be hot) mozzarella and pesto panini. Awful filling in a steak pie. 2 types of fruit on the breakfast buffet. Drinks service in the bar was slow. Room was clean and well kept, my only issue was no proper lighting anywhere. My spa treatment was amazing. Hayley was perfect in every way. Not enough loungers in the pool area but relaxation room was lovely. All staff pleasant and helpful. Only ever one person on reception so you had to wait ages for service. The doors to get in the reception were pull only which is not good enough when you have luggage. "

"Very dirty. Stains all over the walls and hair in the bed. Would not ever stay here again."

"Room was clean, bed cimfortable, friendly and helpful staff "

"."

"I was staying at your UK Peterborough hotel. I'm sorry but I've paid a lot of money to have work carried outside my door when I was working. I know maintenance has to happen but when I asked if they could come another time I was rudely greatest. Everything else was fine and stay was ok after that bit for the whole afternoon yesterday it was appalling."

"It was an excellent stay.Very clean well decorated.Lovely food.Excellent staff"

"Great trip. Great relaxed hospitality!"

"Met by Marc on reception who was friendly and efficient. Room was spacious, decor modern, breakfast varied and well presented . Leisure area busy but we went at a quiet time . Only issue was the noisy and expensive bar "

"We had an excellent overnight stay and wished we stayed for longer! Everything was just so good about the hote, from the parking, the great room and fantastic restaurant."