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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free breakfast, near Island at Pigeon Forge

Choose dates to view prices

Surestay Plus By Best Western Pigeon Forge offers a refreshed retreat amid scenic surroundings. Guests enjoy amenities like laundry facilities, public WiFi, a 24-hour business center, and a vending machine. Attentive staff assist with access to the nearby LeConte Center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is P3,361
P3,773 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • Patriot Park - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Pigeon Forge Factory Outlet Mall - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Reagan's House of Pancakes - ‬16 min walk
  • ‪JT Hannah's Kitchen - ‬3 min walk
  • ‪CiCi's Pizza - ‬5 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel remodeled in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides amenities like free full breakfast and a 24-hour business center. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and heating

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P4,435 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (24 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on Nov 18, 2025 start from P 3,360.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Xtreme Racing Center and LeConte Center at Pigeon Forge. Dollywood and Island at Pigeon Forge are also within 3 mi (5 km).

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Reviews

Surestay Plus By Best Western Pigeon Forge Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 550 out of 1066 reviews
Rating 8 - Good. 269 out of 1066 reviews
Rating 6 - Okay. 134 out of 1066 reviews
Rating 4 - Poor. 51 out of 1066 reviews
Rating 2 - Terrible. 62 out of 1066 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was friendly
Stayed 3 nights in Oct 2025

6/10 Okay

Debbie

The breakfast was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place that allows pets and area to walk. The staff is nice and the breakfast in the morning is an additional plus, considering what all the hotels in the area are charging. I'd stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly! Breakfast was good.
Stayed 2 nights in Sep 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Aug 2025

8/10 Good

Kelsey

Liked: Cleanliness
Room was clean
Stayed 2 nights in Nov 2025

8/10 Good

Benjamin

Close to the strip and easy access to atractions
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and updated. Great breakfast!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious.The door into room was hard to open and shut. Nice breakfast area,; variety of things to eat and drink.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional
Stayed 1 night in Nov 2025

2/10 Terrible

katrina

Disliked: Staff & service, property conditions & facilities
Attempted to check in early which i was told was possible. Was told that noone was checking out and that noone was leaving so they didnt know if a room would even be ready. We transferred hotels and went to the sure stay best western plaza inn.
Stayed 5 nights in Nov 2025

8/10 Good

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay for the price
Stayed 1 night in Jul 2025

6/10 Okay

Akshay

Liked: Cleanliness, property conditions & facilities
The hotel has positive and negative points Positive: The location is great. Views from the room is awesome. Super clean Negative: Kitchen is there but no utensils When asked they provided
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Fair for the coat
Stayed 2 nights in Oct 2025

6/10 Okay

Jason

We made a reservation for a king size bed and the lady at the front desk completely disregarded that even though we showed her our reservation confirmation her excuse was “they had to play room exchange all night” She gave us a queen room for the same price as a king even though the queen was cheaper
Stayed 2 nights in Nov 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and friendly. The bed was very comfortable. Room was very clean and fresh. Easy access to property walkable to all our destinations. Very enjoyable stay. Will stay here on future visit to Pigeon Forge.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast isn’t restocked so make sure you get down there at a reasonable time. That is my only complaint. Room was very clean.
Stayed 2 nights in Oct 2025

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
It met our needs. Was clean. Only negative was around 5 Am a garbage truck made a lot of noise.
Stayed 3 nights in Sep 2025

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was dirty, refrigerator had previous guest groceries still in it.
Stayed 1 night in Sep 2025

6/10 Okay

Gina

Disliked: Staff & service, amenities
Moldy shower, housekeeping left clean towels emptied trash 2 of 4 day stay.
Stayed 4 nights in Sep 2025

6/10 Okay

Jim

Liked: Staff & service
Not super clean, not as nice as the pics. Front door half broke, bathroom door broke..(locked me in) floor above creaking BAD whith the people walking on it and every morning about 6am the trash guy would get ALL the dumpsters from the other hotels and restaurants near buy ( about 10) and just beat the sh1t out of them. So for about 30 to 45 mins of the hulk kicking and smashing dumpsters around..(Not an exageration) Staff was nice...Didnt feel unsafe...never tried the breakfast...
Stayed 6 nights in Oct 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The people on the top floor would walk and you will hear everything it was annoying. The dumpster truck would be heard every morning, so it was K not ideal.
Stayed 5 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice, clean, and comfortable. The motel was so close to everything we wanted to do. The staff was friendly.
Stayed 3 nights in Jun 2025