Pepperwood Hotels near Phoenix

"The room floors were gross- our socks were black walking around on the carpet. Breakfast was cold- eggs and potatoes were cold within moments of being put out. Watery eggs and overdone potatoes too. Gravy was okay though a bit jellied. Milk was sour, and they didnt believe us. The pool was dirty, filtration system did not appear to be working. It was also freezing, even in the warm sun. The hot tub had a gross smell and was yellowish. No one was seem cleaning the pool AT ALL during the stay. Staff was kind, if you got a chance to talk to one, they were understaffed at the desk. Staff also did not adhere to the "pay at hotel" option and called to tell us if we didnt pay right away they were going to cancel our reservation- 4 hours before check in was even happening. Stressed us out big time. Just a poor experience. "

"Yes"

"Only regret I have is leaving too soon! Great place and super clean. I even worked from the room while my house qas being worked on. Wish I was there tonight"

"We loved the location, the hotel was great!"

"Housekeeping very poor. Failed to properly do room all 3 days. From no service at all to no towels to not emptying trash to never cleaning sink or toilet."

"Great restaurants near by."

"We went here twice for spring break with our kids and 7 years ago we had an amazing time. This year in March 2026 we were told our 12 and 15 year old couldn't be without us in the room or anywhere on property. They never told us at check in and made us feel like we did something wrong. While I understand the casino floor everywhere else on property when my kid is almost 16 years old is absolutely ridiculous. Also, their shuttle service was terrible. The food was good but we won't be back - they do not have an airport shuttle either "

"Great family staycation’ Pools are super!"

"Loved it here definitely will stay here if we come back "