Penton Mewsey Hotels

"We had a mixed experience at Chilworth Manor, but the staff really made the difference. Initially, we were checked into a very small, basic room. The walls were in need of a fresh coat of paint and it felt quite tired. To make things difficult, we were placed right next to a couple with two dogs—which wasn’t ideal as we were staying with a baby. Thankfully, the staff were lovely when we raised our concerns. They were very understanding and moved us to a larger room, which we really appreciated. It made the rest of our stay far more comfortable. The hotel has a nice bar area with a good atmosphere. We also enjoyed using the pool; however, it’s worth noting that it seems to be run as a separate business rather than being exclusive to the hotel. It was quite busy during our visit because of children's swimming lessons taking up a lane alongside the regular swimmers, but it was still a nice facility to have access to."

"Very good value, clean and well run."

"Nice quiet spacious clean room (carpet a bit frayed in places) - just what we needed for a business stay. Good location in quiet street but handy for the town centre."

"Hotel needs a refurb. We upgraded to superior room but carpet was badly stained. Bathroom needs upgrading. Basic breakfast "

"Great hotel. Staff were good but let down with restaurant weekend staff that could have done more. I kinda felt they didn't make an effort asking a colleague or finding out to andwer my questions instead of just saying "I don't know" Got my simple request wrong 3 times which was a shame. In the end I didn't insist anymore as I felt will just add to my stress."

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"Clean & tidy room , great breakfast , friendly staff , highly recommend would definitely stay again"

"Cleaner room, breakfast was terrible Food last night was awful and me and hubby have been sick all day Tea coffee in room but 1 club biscuit 2 of us stayed in the room how does that work "

"Great location in the heart of Salisbury. An historic old inn where you could stay in the room which Lord Nelson once stayed in. Full buffet breakfast with eggs cooked to order, disappointed y the fact that they only offer drip coffee. No mini bar in the rooms, only body wash was supplied in the way of toiletries and no complimentary water in the rooms meant only 3.5 rating. "