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Potters Heron Hotel

3.0 star property
Hotel in Romsey with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Potters Heron Hotel

Front of property
Premium bedding, desk, soundproofing, iron/ironing board
Lobby
View from room
British cuisine
The Potters Heron Hotel combines comfort and charm in a picturesque setting. Guests enjoy British cuisine, relax with drinks at the bar, and take walks in the garden. Free WiFi is available in all rooms, and coworking spaces accommodate productive travelers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly

Room options

Check availability for these dates

Tonight
Oct 7 - Oct 8
Check availability for tonight Oct 7 - Oct 8
Tomorrow
Oct 8 - Oct 9
Check availability for tomorrow Oct 8 - Oct 9
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Comfort Double Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Sofa bed - twin
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room, 1 Bedroom, Garden View

Premium bedding, desk, soundproofing, iron/ironing board

Premium Double or Twin Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
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About the neighborhood

Romsey is home to Potters Heron Hotel. Paultons Family Theme Park - Home of Peppa Pig World is a popular attraction and the area's natural beauty can be seen at New Forest National Park and South Downs National Park. Looking to enjoy an event or a game while in town? See what's happening at Civic Centre or St. Mary's Stadium.
Visit our Romsey travel guideOpens in a new window
Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF

What's nearby

  • University of Winchester - 10 min drive - 10.9 km
  • Winchester Cathedral - 12 min drive - 15.3 km
  • Winchester Christmas Market - 12 min drive - 15.3 km
  • Marwell Zoo - 14 min drive - 14.7 km
  • Southampton Cruise Terminal - 18 min drive - 18.4 km

Getting around

  • Eastleigh Chandlers Ford Station - 6 min drive
  • Gatwick Airport (LGW) - 87 min drive

Restaurants

  • ‪Bay Leaves Larder - ‬4 min drive
  • ‪King Rufus - ‬6 min drive
  • ‪Bedes Lea - ‬7 min drive
  • ‪Josie’s - ‬6 min drive
  • ‪Retro Heaven - ‬7 min drive

About this property

Potters Heron Hotel

Property highlights
A terrace, a garden, and a bar are just a few of the amenities provided at Potters Heron Hotel. Be sure to enjoy British cuisine at the on-site restaurant. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), a 24-hour front desk, and a nature reserve
  • A banquet hall, meeting rooms, and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 53 rooms feature comforts such as premium bedding, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 15 2025 to May 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 10.00 for children
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

Is Potters Heron Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Potters Heron Hotel?

Self parking is free at this property.

What time is check-in at Potters Heron Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Potters Heron Hotel?

Check-out is at 11 AM.

Where is Potters Heron Hotel located?

Situated in Romsey, this hotel is 2.1 mi (3.4 km) from River Test and 2.5 mi (4 km) from Sir Harold Hillier Gardens. Broadlands Estate and King John's House and Heritage Centre are also within 6 mi (10 km).

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Potters Heron Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 307 out of 775 reviews
Rating 8 - Good. 290 out of 775 reviews
Rating 6 - Okay. 113 out of 775 reviews
Rating 4 - Poor. 51 out of 775 reviews
Rating 2 - Terrible. 14 out of 775 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Amenities
Good position and friendly staff
Stayed 1 night in May 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service

1 night stay

Overnight stay.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Recent 2 night stay

Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Stayed 2 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan
Stayed 1 night in Jun 2025

6/10 Okay

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt return

Front of property fantastic! Rooms very dated, musty
Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUSINESS TRIP

overall very clean and comfortable but the restaurant menu was very uninspiring, it needs catering for more options rather than something in a bun or with chips ,
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute booking

Last minute cheap booking for work was a great stay overnight, clean comfortable and food was outstanding
Stayed 1 night in Nov 2023

6/10 Okay

Zara

Liked: Amenities
Lovely area with a nice view.
Stayed 1 night in Feb 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

An OK hotel

We stayed at the Potters Heron for a wedding in the local area. We had a pleasant stay but I would like to say the hotel felt a little sticky in places.It could do with a revamp tbh. However, the staff were friendly and helpful and the food was good. Breakfast was plentiful and restocked continually. I felt sorry for the girl in the breakfast room on Sunday morning she seemed to be the only staff member working and was rushed off her feet! She did a great job though and deserves a medal!! Not sure if it was value for money?
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Pleasant but tired hotel.

The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.
Stayed 1 night in Mar 2025

6/10 Okay

Jeremy

Disliked: Property conditions & facilities

Communication

When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.
Stayed 3 nights in May 2025

10/10 Excellent

Sally J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stopover

Great for a one night stay in the area. Lively building, friendly helpful staff
Stayed 1 night in Dec 2023

8/10 Good

Jan

Liked: Cleanliness
Overall a good stay - The night porter( manager) was excellent. Comfy bed.. Dissapointed by the breakfast - Cold plates! Hot food not that hot and scrambled eggs had gone green as left for too long. Coffee on side not individual pots, cold even when new lot made and cups too small, so kept having to get up for refill.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site was beautiful, the staff were helpful and cheery, and the christmas decor was fun!
Stayed 2 nights in Dec 2023

6/10 Okay

Antony

Liked: Staff & service
It is a beautiful hotel with thatched roof and looks idealic however the rooms need updating at least with a new paint work project
Stayed 1 night in Sep 2024

4/10 Poor

Alexander

Disliked: Staff & service, property conditions & facilities
Upon checking-in I was informed that the hotel had been sold and was due to close imminently. This was evident throughout the establishment. The accommodation was tired and dated late 60's and uncared for. The bed was reasonably comfortable despite being 2 singles joined together. The restaurant was cold, grubby and lacked any atmosphere. The food was dreadful. A charming young girl rushed around trying to offer a degree of service whilst the "Manager" lacked any interest and kept disappearing which resulted in long waits to be served at the bar. The bar stock was obviously being run down as more than 50% of the taps were empty. Ironically, I had been advised not to stay at Potters Heron: I wish now that the advice had been taken.
Stayed 1 night in Jun 2025

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but could do better

Nice hotel, very comfortable. Wished the staff were more friendly. A lot of the menu was unavailable as had sold out.
Stayed 1 night in Aug 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
This place looks great on the outside and the staff were nice but the property is worn out on the inside and in need of renovation. Ranks well below Travel Inn standards
Stayed 1 night in Sep 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service

40th birthday

Lovely staff hotel just needs a makeover Good parking and access Just be aware several small stairs throughout Ample toliets Good rads for chilly nights Easy to find
Stayed 1 night in Dec 2023

6/10 Okay

Kumar

Disliked: Cleanliness, staff & service
Fancy look but no shops around and breajfast is 15£ i think is too much
Stayed 1 night in Feb 2024

6/10 Okay

Phillip

Liked: Staff & service
The hotel was fine for a one night stop over. It is in need of a face lift and renovation. The diner menu is limited, but was ok. The staff were very friendly and tried hard. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quaint

It’s a very quaint hotel for one night stay, but not close to anything without an Uber or taxi. It’s more for weddings and events. But we enjoyed our dinner and breakfast.
Cute
Stayed 1 night in Jun 2024

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ver quaint

It’s a very quaint hotel for one night stay, but not close to anything without an Uber or taxi. It’s more for weddings and events. But we enjoyed our dinner and breakfast and walking around the grounds.
Stayed 1 night in Jun 2024

6/10 Okay

Charlene

Liked: Staff & service, property conditions & facilities
Thatched cottage surounded by fields, wonderfully peaceful and only a short distance to Winchester. Lovely breakfast and nice restaurant staff. Room was mostly clean, omnious stain on the bed runner and a slight musk of feet when first entering the room, otherwise sheets were fresh and bathroom clean.
Stayed 1 night in Dec 2023