Peñaflor Hotels

"Three guests arrived between 8:00 and 9:00 am from overnight flights. The hotel front desk refused to prioritize cleaning rooms for us. There were people checking-out right in front of us, yet they made three older adults, all over 60, and one over 75, wait FIVE hours in the lobby for our rooms. They tried to tell us to pay an extra night if we wanted to sleep. They were cruel and unprofessional. It was an utterly disgusting experience."

"Paulina . She is very professor staff helped me a lot . I will come back as soon as . Thanks "

"Clean room, great staff, very helpful. They have safe and reliable taxi service. "

"The hotel is incredible, the staff could be more gentle though. "

"Spacious rooms, clean sheets and bathroom, friendly and courteous staff. Buffet breakfast was excellent with a well pointed menu. The location of the hotel is convenient, steps away from MUT (Mercado Urbano Tobalaba) and Tobalaba Metro station. "

"Great hotel in Providencia, very close to a metro station. Breakfast was good and the rooms were very quiet - would definitely stay again!"

"Gym had leg press and leg extension which I was pleasantly surprised at for such a small space. Also the pillows were incredible "

"10/10 hotel"

"Very helpful staff. They allow us to early check in after a redeye flight. It was so needful on that moment. Breakfast options also very good. Ellaborate buffet with plenty options even a sandwitch maker which I never got in any hotel before. Providencia is very peaceful place and with good neighbourhood and very near to the tallest building. My kids love when a robo came to deliver our towel in room."