Pele Island Hotels

"Everything was great. Staff is fantastic."

"It would have been 5 stars if I didnt get bite by a centipede in bed. Overall, its a hidden oasis and highly recommend this place. Just make sure you have a first aid kit handy, i was bitten in the wee hours of the morning when no one is awake."

"room was very clean and cool, there was buggy service, however sometimes needs to call more than once"

"Staff was terriffic, room was clean, property was great - only reasons for 4 vs. 5 stars: There was still a good deal of construction and noise happening, because of the earthquake recovery efforts. (Some drilling/grinding upstairs from my room, and chiseling and hammering for installation of new pavers by the pool) but to be expected given the situation when only 17 of 100+ rooms are in operation! Also, the front approach/sign could have used a bit of cleaning/pressure washing and the breakfast buffet lacked sliced cheese (only cubed brie - difficult to make a sandwich with, and I'm a damn Yankee who likes his breakfast sandwiches!) 😁 The staff were always on-point, the welcome was great and the front-of-house manager was very professional and personable - and keen to share many property details. My nitpick with him: after the time he said he'd spent in Vanuatu (3 years) it would have been nice for him to functionally speak some Bislama - especially with so many locals under him. Overall, a reasonable value/stay in post-quake Port Vila. "

"The bathroom was not very clean, there was hair in the shower that was not mine. I was also very disappointed that the tour I booked was cancelled only an hour before it was supposed to start. I had no idea it could be cancelled. I had no time to book another tour and my entire day was turned upside down."

"The whole property is in desperate need of a major renovation, starting with the kitchen & food menu which is not up to standard. The staff were very friendly & helpful."

"Right by the beach, amazing snorkelling, great staff with very helpful and kind manager. Food was delicious and cocktails delightful."

"Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while trying to sleep at night. All mesh on windows had holes so got bitten by a lot of mosquitoes. Place is not as advertised at all. Pool is a lot smaller than pictured. Owner walks around the place and should be ashamed of himself! Taking people’s money when place is nothing like photos. This place is disgusting and not want you want on a holiday! Would never recommend this place to anyone! We walked out and went to stay at another place plus they refuse a refund of course."

"Clean room lovely stay. Best thing about this place is the location."