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Grand Hotel and Casino

4.0 star property
Upscale hotel with full-service spa and bars/lounges

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Hotel and Casino

Photo gallery for Grand Hotel and Casino

Terrace/patio
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Bathroom

Overview of Grand Hotel and Casino

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Lini Highway, P.O Box 3061, Port Vila, Efate
  • Popular LocationIririki Island1 min walk
  • Popular LocationPort Vila Market3 min walk
  • Popular LocationNambawan Market & Café10 min walk
  • AirportPort Vila (VLI-Bauerfield)14 min drive
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Room options

Panoramic Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
  • 43 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room, Harbor View

cleanliness

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Harbor View

cleanliness

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
  • 23.0 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Port Vila

Located in Port Vila, Grand Hotel and Casino is on the Strip and on the waterfront. Port Vila Market and Chinatown are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chief Roi Mata’s Domain and Iririki Island. Traveling with kids? Consider Wet N Wild Zorbing and The Summit Gardens. With kayaking, snorkeling, and boat tours nearby, you'll find plenty of adventures in the water.

What's nearby

  • Iririki Island - 1 min walk
  • Port Vila Market - 3 min walk
  • National Museum - 9 min walk
  • Nambawan Market & Café - 10 min walk
  • Pango Point - 9 min drive

Getting around

  • Port Vila (VLI-Bauerfield) - 15 min drive

Restaurants

  • Reefers Restaurant & Rum Bar - 19 min walk
  • Aufare Bar Grill Restaurant - 19 min walk
  • Nambawan Café & Bar - 8 min walk
  • Port Vila Central Market - 4 min walk
  • Jungle Cafe - 8 min walk

About this property

Grand Hotel and Casino

Upscale family-friendly hotel by the ocean
You can look forward to a poolside bar, a terrace, and dry cleaning/laundry services at Grand Hotel and Casino. Take some time to relax at the onsite spa. The onsite restaurant, Crystals Restaurant, features ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Free newspapers, a front-desk safe, and meeting rooms
  • ATM/banking services, coffee/tea in the lobby, and a computer station
  • Guest reviews give good marks for the location
Room features
All 74 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: VUV 2,000 for adults and VUV 1,000 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VUV 2000 for adults and VUV 1000 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

Does Grand Hotel and Casino have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel and Casino?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel and Casino on Apr 7, 2024 start from P 9,138.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel and Casino pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel and Casino?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel and Casino?

Check-out is at 11 AM. Late check-out is available for VUV 2000 (subject to availability).

Does Grand Hotel and Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VUV 1600 per person applies.

Where is Grand Hotel and Casino located?

This family-friendly Port Vila hotel is located on the Strip, within a 5-minute walk of Iririki Island, Port Vila Market, and Feiawa Park. Chinatown and Independence Park are also within 10 minutes.

Grand Hotel and Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 185 out of 563 reviews" "
Rating 8 - Good. 264 out of 563 reviews" "
Rating 6 - Okay. 86 out of 563 reviews" "
Rating 4 - Poor. 20 out of 563 reviews" "
Rating 2 - Terrible. 8 out of 563 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susie

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. The staff were amazing!
Stayed 1 night in Mar 2024

8/10 Good

Makereta

Stayed 7 nights in Feb 2024

10/10 Excellent

Lanieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Mustafa

Stayed 1 night in Jan 2024

8/10 Good

Madison

Stayed 4 nights in Jan 2024

8/10 Good

Mustafa

Business traveler
Liked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

Kevin, ULLADULLA

Stayed 8 nights in Dec 2023

4/10 Poor

Stanley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!
Stayed 10 nights in Dec 2023

10/10 Excellent

Yamila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place
Stayed 6 nights in Dec 2023

6/10 Okay

karen Louise

Stayed 8 nights in Dec 2023