Pale Hotels

"The bed I had was harder than I’m used to so that was a bit of a let down. As for breakfast it was help yourself. Fine for things like cereals, yoghurt, fruit juice and toast, but not for cooked food. That should be cooked to order not put out and kept warm for an hour or two. The eggs were really tough."

"Beautiful hotel in a great location. The staff were extremely friendly and helpful"

"Good food, clean room however No hot water in the rooms after 18.00Hrs. No heaters working in the bedrooms."

"The room was clean and very compact, it lacked appeal but had most of the amenities you would want at this price. There is no interaction with staff at all as self check in, the heating wasn’t on although the radiator in the hall was hot, one curtain hardly covered the window, my room,2, was at the front of the property so people leaving the pub were talking loudly at 11.30/12pm and then again at 1am which woke me up, the shower was good, the wash basin so tiny you couldn’t get the tiny kettle under the spout to fill it. It is what it is for the price "

"Stayed in a twin lodge room. Overall the room was clean comfortable and well maintained. The hotel had a lovely restaurant and bar area and is well located in the town centre. I was disappointed with a few things however and expected more for the price of the hotel: The breakfast costs £15 and the portions are very small with a limited buffet option. The breakfast staff were not particularly welcoming and got the order wrong on both days we stayed. I recommend not paying for breakfast in advance to keep your options open. The single beds in our twin were very small. Narrower than a standard single and the mattress were not very supportive so I didn’t get a great nights sleep during my stay. Overall disappointed with my stay and think there are better value options available. "

"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."

"Lovely little hotel with a good spa that you can book to yourself for an hour"

"Room and bedroom were lovely, french doors with garden outdoor view , you would not expect that from the front door of your room and the front area , bit shabby and dated, saying that bathroom very dated was clean but could do with modernization. Pool was my biggest let down, small very busy and again generally little shabby , temp was good , but I didn't stay in for long , on our visit jacuzzi was full of young lads , all friends couldn't get near it . Quite a walk to breakfast from our room/ chalet, so took car ( disabled) breakfast very basic , can't say much more, not memorable. The area is beautiful, river and scenery, cute shops , obviously expensive, train area good place to visit , enough places to eat and get coffee , we come back regularly so great place. Carpark is broken up deffo needs attention. ."

"Good size rooms. "