Fersal is a wonderful hotel and my hotel of choice in Puerto Princessa. The room was spotless and spacious with a super comfy bed. All the amenities and the shower is the best I have seen in the Philippines. Staff was excellent and efficient. Had a brown out but the hotel has a backup generator. ...
Great staff very friendly staff lovely location and amenities
Good: Great staff, very nice and helpful. Clean facility and great pool area overlooking great mountains.. Shopping center and grocery right next door. Feedback: Lifeguards need to do more towel stacking and guarding lives than chatting up the bartenders and other staff.
Cleanliness accessibility to the city, good location, super staff services, and restaurants.
The staff are so friendly and very helpful. There was free shuttle from the airport, just call ahead of time. Breakfast was good. The place was pretty and clean. The only thing we didnt like is when we ordered food it took a really long time to come out.
We stayed for 2 nights, the rooms are small however they are clean and perfect for a short stay. The owner Ray was very nice and his staff very helpful. Would recommend this place for a short stay close to the airport
Door is very hard to lock. Hotel Menu is expensive. The staff should have informed the guests that the serving of food is american serving (good for 2 persons). Products sold at the store is overly priced - example water is PHP 65.00, comparing the price of the same brand at convenience stores its ...
The front desk staff are very nice..I just wanna extend the concern about the housekeeping staff on our last day stay at early at 6.30 in the morning,the guy open our room and where dressing up we got shocked by the incident happened hope it will never happened again to any guest.
It's a new place so everything is clean.
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