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"The breakfast was next level (think all inclusive breakfast buffet. Absolutely amazing. Pool had a good vibe and was a clean place overall. Staff at the coffee shop was very friendly but everywhere else was very average. Room was ok. Bed was definitely older. Area was on a main road and not very walkable. Easy to uber every where. We preferred staying in El Cangrejo area for the local vibe but the breakfast alone would be enough to stay here again. They let us keep our luggage stored on our first and last day as well but gave no extra attention to customer service beyond that. "

"We booked this hotel for one night because we landed at 4am and needed somewhere to sleep. I called days beforehand and asked if it was okay to book this room for the day before and check out the next day just so we had somewhere to sleep. Everyone at the front desk said yes. When we get there, the lady at the front desk tells us no and that we can’t check in. We are then forced to sleep on the couch in the lobby and wait for a manager to come. She was extremely rude and didn’t even try to help us out. 3 hours goes by she gets relieved and her coworker then tells us, our room has been ready and that she doesn’t understand why the First Lady didn’t let us up. This was one of the worst hotel experiences I’ve had and I’m thankful for the Second Lady we talked too but I would not stay here again."

"It was okay. I would recommend it for people traveling on a low budget."

"The staff was amazing, helpful and friendly. The room was spacious and clean. The breakfast buffet was amazing, so many choices."

"The property was in repair and didn't notify us until we were there staying for 4 nights that the pool would be closed. We got a suite on the canal view so payed top dollar. There is a smell of septic when we walked in the hall to go for breakfast. Also at the pool area. The new staff are amazing kinds and helpful. The staff are not around on Sundays. The pool towels were non on that day told a staff and took 2 hrs to find more. Breakfast is nice but the meat options are very Panamanian. Not up to hotel standards for around the world. We pay for the breakfast at least some bacon ocationaly would be nice. We tried the lunch in the hotel it was not that good. Cocktails are very overpriced. We have been coming to this hotel for 18 yrs sometimes twice a yr. And did find the place cleaned up somewhat. Shuttle service to airport was very good priced properly and very new cars and nice drivers. Overall we would try again . Hopefully new management sort out the issues."

"Nearby "

"Continental Breakfast could have been better."

"Todo bien "

"Clean room daily and a variety of breakfast options. Not many reasonable restaurant options outside of the hotel area."