Hotels near Orotava Valley

"We were upgraded to an Ocean View Suite and it was superb. The views were amazing. It was my birthday while there and we came back to our room to find a balloon, Cava and chocolate, it was a lovely surprise. Every single member of staff was friendly and helpful. We often stay in Puerto de la Cruz but until now have never found accommodation we were happy with. Now we have and we will definitely stay again. Small but important thing… the balcony door did not have a handle outside. The door had closed itself behind my husband while he was outside and he couldn’t get back in! Luckily, I could open the door but if we had both been out there, we would have been stranded! "

"Nice hotel, lovely spa but the only issue is you have to pay additional fees even if you’re a hotel guest to use at the spa and that’s excluding treatments!"

"The perfect place to stay and eat in a beautiful, historic town! Would have stayed another night, but the hotel was booked."

"Was a terrible expirience beacuse in the wasn't air condition, they remodeled the hotel recently and there is an strong painting smeel inside the room, also was not clean i have a video i found a lot of hair in the bathroom, they sent someone to clean but i saw all the hair after they clean. i don't think they have a capable staff, i asked to speak with the manager and he wasn't able to talk to me even by phone throuht the rececionist girl. at the end we decided to left the hotel and we didn't stay the second night. i think they should refund the second night."

"The staff was polite and helpful, the view from the room was outstanding, the food was good. The only issue was the noise made by the chairs in the dining room from the 14th floor but if you wake up before breakfast and go to bed after dinner, it is not an issue."

"Staff very friendly and helpful, hotel and rooms dated but very clean"

"This hotel is definitely not 4* as it claims. I found the people at the reception to be unhelpful and sometimes down right rude. When I got the hotel I discovered to my horror that they are renovating on the floor above me with noise of banging and drilling going on for most of the day, the worse thing was that when I booked the hotel on Expedia nowhere did it say that there are any renovations in progress during my stay. The room itself was nice comfortable and clean but the hotel itself was boring, there was some silly entertainment at night and I found the food to be unimaginative, and repetitive. The saving grace to this trip was the glorious weather and beautiful Tenerife. And I would definitely visit Tenerife again. This hotel might be some people's Cup of tea, mine it was absolutely not and would not stay there again even if was free!! "

"room spotless and staff very friendly."

"Everything was good, except the view. The bedroom was tidy and clean, we had to ask for additional pillows, but otherwise was ok. Sadly they do not supply the safe free, you have to rent the “lock” on a daily charge of €3 with a €20 deposit, refundable when you return it on check-out. As we like a cuppa first thing in the morning, we had to hire a kettle from the hotel as none was supplied in the room, this came with a deposit of €15 also refundable on check-out. We received 2 cups and saucers, but no tea or coffee was supplied with the kettle, so we had to do a visit to the ‘Hyper Dino’ for tea bags when we went out. We booked this hotel for its location in the town and would have preferred a room at the front as you would have a better view, the rest of the hotel faces high rise blocks of buildings and flats. There is a tiny view of the sea if you can see through the gaps. "