At Meliá Costa Atlantis Tenerife, you can look forward to a poolside bar, a terrace, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, Rumba, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Located in San Telmo, a neighborhood in Puerto de la Cruz, Meliá Costa Atlantis Tenerife is in the entertainment district and on the waterfront. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jardin Aquatico and Botanical Gardens. Traveling with kids? Consider Pueblo Chico Theme Park and Laberinto. Discover the area's water adventures with scuba diving and parasailing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Puerto de la Cruz travel guide
Avenida Venezuela, 15, Puerto de la Cruz, Tenerife, 38400
What's nearby
Tenerife Beaches
7 min walk - 0.6 km
Plaza del Charco
12 min walk - 1.0 km
Martianez Shopping Centre
2 min walk - 0.2 km
San Telmo Promenade
5 min walk - 0.5 km
La Paz Lookout
9 min walk - 0.8 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North)
31 min drive
Restaurants
McDonald's
5 min walk
The Gramophone Bar
1 min walk
Bar El Camino
4 min walk
H10 Tenerife Playa Restaurant
3 min walk
Teide restaurante
2 min walk
About this property
Meliá Costa Atlantis Tenerife
Upscale family-friendly hotel by the ocean
Consider a stay at Meliá Costa Atlantis Tenerife and take advantage of a poolside bar, a terrace, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, Rumba, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks include:
An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
Outdoor furniture, secured bicycle storage, and luggage storage
Tour/ticket assistance, a 24-hour front desk, and wedding services
Room features
All 290 rooms include amenities such as free WiFi.
Extra amenities include:
42-inch flat-screen TVs with cable channels
Recycling and daily housekeeping
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Meliá Costa Atlantis Tenerife?
As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Meliá Costa Atlantis Tenerife on Nov 29, 2026 start from P8,863, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Meliá Costa Atlantis Tenerife pet-friendly?
Yes, this property allows dogs (limit 2 total). There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for EUR 24 per day. Limited spots are available.
What time is check-in at Meliá Costa Atlantis Tenerife?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Meliá Costa Atlantis Tenerife?
Check-out is at noon. Late check-out is available for a fee.
Where is Meliá Costa Atlantis Tenerife located?
This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, steps from Playa Martiánez, Martianez Shopping Centre, and Playa Martianez. Lago Martianez Swimming Pools and San Telmo Promenade are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Meliá Costa Atlantis Tenerife Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A lovely hotel, outdoor pool was well heated even though the weather was cloudy it was a very pleasant swim. Breakfast was plentiful and nice. Overall a great stay and would recommend
Carpark is 25 euro extra each day and was not available when we arrived even if we booked and we got a fine.
Stayed 4 nights in Jan 2026
Verified review
6/10 Okay
Amit
Nov 4, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
I’m quite disappointed with the room service during my stay. I called twice to request an extra quilt or bedsheet from the room service team and once at reception, but despite staying for five nights, no one ever provided it.
Additionally, it was very disappointing to find that the indoor pool is not available for children and the outdoor pool isn’t suitable for kids either. This makes the hotel not very family-friendly, which isn’t clearly stated on website. I would strongly recommend making this information clearer for families planning to stay.
El detalle con mi hijo por su cumpleaños, inolvidable.
Stayed 5 nights in Mar 2026
Verified review
8/10 Good
Eeva-Liisa
Feb 17, 2026
Liked: Cleanliness
Huone oli siisti.
Stayed 8 nights in Feb 2026
Verified review
10/10 Excellent
Antonio
Jan 20, 2026
Liked: Cleanliness, staff & service, amenities
Alles perfekt
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Ruprecht
Jan 6, 2026
Per
Stayed 1 night in Jan 2026
Verified review
4/10 Poor
Marco
Dec 30, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Con quello che abbiamo speso: il parcheggio non era disponibile e quello più vicino era nel centro commerciale a 250 metri. No comment.
La camera aveva il letto fatto ma non era stata pulita ed era sporca: capelli e peli nel lavandino wc doccia bidè e sul letto e sulle salviette . Abbiamo chiesto di cambiare camera, non si poteva . E’ venuta la signora dopo tre solleciti alla reception . Erano le 22 di sera! No comment
Non ci eravamo ancora cambiati né fatto la doccia ( per forza)
Il personale non c’entra , anzi sono tutti bravissimi ma non portavano fare niente
Un consiglio : c’è di molto meglio e senza questi problemi .
Hotels.com quando faccio la selezione “ con parcheggio” deve segnalare “ secondo disponibilità” perché non è possibile avere il parcheggio a 250 metri ( nel centro commerciale ) . Noi avevamo la sacca mazze da spostare ogni volta , immaginate quando piove..
Stayed 2 nights in Dec 2025
Verified review
6/10 Okay
MONICA
Dec 30, 2025
Liked: Property conditions & facilities
Nos extrañó que hubo un día que no nos hicieron la habitación
Stayed 4 nights in Dec 2025
Verified review
10/10 Excellent
Cecilie
Nov 19, 2025
Liked: Cleanliness, staff & service, amenities
Veldig fornøyd med både beliggenhet og personalet. Ryddig og veldig behagelig. God mat !
Preis/Leistung war gut. Ruhiges Zimmer (innerhalb des Hotels, d.h. gute Lärmisolierung zu Hotelgang, obwohl unser Zimmer genau an der Seite der Lifte war.)
Pool nicht überfüllt, stets saubere Badetücher verfügbar.
Einschränkung: Parkplatz für Mietauto ca. 15 Minuten entfernt beim Hafen jederzeit verfügbar. Ums Hotel herum war keine Chance, einen Parkplatz zu finden. Viele Restaurants verfügbar in kurzer Gehdistanz.