Hotels near Orlando Family Care

"These people are awful. Double booked our condo, left us without a place to stay after driving 18 hours and took no accountability nor offered any kind of help resolving the issue. Ignored phone calls and texts, lied about the booking, and refused to communicate. "

"No breakfast no cleaning done stains on walls just absolutely dirty I would never stay at this property and the washer was broken so I had to buy my own towels and throw my own garbage away, as well buy cleaning products to clean room and restroom, the hallways smell like garbage just really sad …."

"We only were booking here for one night but the amenity of washer/dryer in room was in the room description (which has since been removed) so I chose the more expensive out of the way location to have this before we flew home. There are no such amenities in any room they offer. They have laundry on site but the was all continently down until the next morning at 9AM. The TV did not ever work, the maintenance man only gave us new batteries and I had shown & explained the connection issue the tv had on it. There was no hot water in our room at 4AM when we had to shower to leave for the airport. The rooms may be renovated but it was done in poor taste and the room smells musty/moldy. The air conditioner cannot keep up as someone else stated so it was humid. The light went out in the bathroom area when I flipped it on at 4 AM as well. I figured I had complained enough and it hadn’t done any good so we left for our flight. The front staff were kind, I’m sure there’s only so much they can do. "