Ongge Hotels

"Stunning hotel with amazing staff. Great location close to all the restaurants. Exceeded my expectation "

"Beautiful resort with everything you need without even leaving. However, shopping Kutta Central area is a bit far but the hotel has a small taxi service to help. Great breakfast and dinner next to the beach and gym 10/10"

"Stayed for 5 nights. The receptionist who helped us checked in was very nice. Ahe also recommended to rent a motorcycle so we can explore anytime we wanted to go out. Without the motorbike, I dont think we would have seen Lombok's natural beauty and its villages. Our overall experience was unforgettable. Thank you!"

"Beautiful resort. Excellent food "

"I like the location, the room, the pool, and the beach. Only 1 small thing made me a little disappointed, food delivery is not allowed to come to lobby (Which I can understand) but the security asked to walk from my room to the street. I think they should bring my food the the lobby instead and ask me to pick it up at the lobby. That is disappointing."

"I thoroughly enjoyed my time at the Coconut. Boutique Resort. It was restful and peaceful. Beautiful room and an amazing bathroom. Everything is tidy and well taken care of. The meals in the restaurant are delicious and the staff are amazing and very kind. I spent my time with days by the pool or on the deck of my cabin and I would highly recommend. "

"Fantastic place would highly recommend, huge pool and has a great beach area as well. Very friendly staff, we did a couple of the day trips by boat which was highly enjoyable. Very big rooms, everything was modern and the food menu was great"

"Very Disappointing Stay – Would Not Recommend This hotel was by far the worst of the five we stayed at during our time in Bali. We booked a deluxe pool room, but instead of a nice pool view, we were stuck looking at an unused, dirty pool. While they did have another pool that was in better condition, it felt frustrating to have been placed in a room overlooking such an unappealing sight. There were multiple issues throughout our stay. Our check-in was delayed by 30 minutes, and the room quality was very basic, with a run-down bathroom that was far from acceptable. For a hotel with high reviews, the poor room and bathroom conditions were shocking. The service was equally disappointing. We ordered food and drinks, but the drinks were forgotten, and when I raised this, there was no follow-up. The assistant initially offered to waive our lunch bill as an apology for the issues, but later changed it to drinks only. At checkout, I was surprised to see that I was still being charged for the drinks, and it took them another 5 minutes to sort it out after I questioned the bill. To add to the confusion, I was told one price for a taxi to the airport, but when we checked out, the hotel charged me a lower price. I questioned this, and they insisted it was correct. However, during the ride to the airport, the driver received a phone call saying we had underpaid. This was very frustrating, especially since the confusion was entirely on the hotel's end. Overall, the service was poor"