Lombok Epicentrum Mall

The staff were all lovely. Only negative is the noise. Rooms all surround the pool as in steps away from it and late into the night there was loud laughing and merrymaking. No sleep for sober guests until early morning. It is an ideal spot away from the crowd but within 3 minutes of walking to/from the harbour and said crowd.

Dirt disguised as animal welfare. Yes they have a goat and they have animals, the advertisements and marketing around it is very cute. What they don't show you is that they don't clean the cages and they absolutely stink, the goat ( although cute) leave dropping everywhere which are not often cleaned and the cats do with the place whatever they feel like it, including sleeping on the terrace chairs over your clean clothes or towels you felt to dry. Place is not well kept, a little bit of wind shook the door to our room all night long making it impossible to get some rest and there were rats in the roof which we could hear at night, chewing on the wood. Shampoo mixed with water so you don't spend much and the staff just looks like they don't care half the time. Breakfast is a no no, only two options eggs and pancakes. Seeing as they are charging as much as a 4 star hotel in Gili, I expected so much more

Great place with fantastic staff and beach front