Oliveira Santa Maria Hotels

"The hotel is very nice and the restaurant has very nice meals. The breakfast in the morning is buffet style and well maintained by the staff. The staff are very friendly and the place is very well looked after. Hotel did not have a fitness centre and the bar while staffed was somewhat underwhelming. Beds are firm but still comfortable. Please be aware there is no on street parking and the hotel’s underground parking costs 15€ per day."

"Breakfast was at sister hotel across the road and no kettle or ability to get coffee first thing without going for breakfast. Breakfast was as expected and fairly good. I was left waiting at the pick up point for the shuttle for 40 minutes at 11:30 pm - walking to the hotel would’ve taken 20. I felt slightly dismissed by staff when I raised this "

"Clean room and staff very nice"

"Front desk staff were very helpful. Breakfast was good, although ran short of a couple of items. "

"We were doing the Caminho - it was a little distance off the trail but easy to get back to. Breakfast menu was very good. "

"I had made the booking for two rooms for a business trip, unfortunately plans changed due to a family bereavement, the app would not allow me to change the booking dates, I contacted the Hotels.Com contact centre and explained the situation, they attempted to call the property as the revised dates I required were available. The hotel front desk did not answer and the contact centre advised they will ensure the date will be changed for both rooms, I received an email confirming the change was made after they made contact with the hotel front desk two days later. I then kept receiving emails asking how my check in was on the original dates which I asked to be changed, worried I called the contact centre again, they reconfirmed the dates were amended for both rooms. Upon arriving to the property, the hotel advised they only made a change to one of the booking dates and classified the second booking as a "No Show" for the original dates. I had to waste another hour explaining the situation, providing email confirmations and evidence. This was not acceptable as it took one hour to attempt checking in with both rooms which were already prepaid. I was advised by the duty manager to take the matter up with Hotels.Com - very poor experience..."

"The place was clean and quiet, bar and restaurant were decent, airport shuttle was quick and fantastic!"

"The dinner buffet wasn't very good. The food was mostly fried and not edible. "

"What a fantastic place! Location is great. Room was very comfortable. All staff was pleasant and helpful. Breakfast provided lots of variety. "