Is SureStay Hotel by Best Western Castro Valley pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Hotel by Best Western Castro Valley?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castro Valley on Sep 28, 2025 start from P 5,172.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Castro Valley?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

Where is SureStay Hotel by Best Western Castro Valley located?

Situated on the Strip, this hotel is within 3 mi (5 km) of Hayward Japanese Gardens, Lone Tree Cemetery, and Golden Tee Golfland. Lake Chabot Spa and Eden Medical Center are also within 3 mi (5 km). Castro Valley Station is 29 minutes by foot.

SureStay Hotel by Best Western Castro Valley Reviews, Deals & Photos 2025

About the neighborhood

Located in Castro Valley, SureStay Hotel by Best Western Castro Valley is on the Strip and near the airport. Dublin Heritage Park & Museums and Tommy T's Comedy House are cultural highlights, and travelers looking to shop may want to visit San Francisco Premium Outlets and Southland Mall. Looking to enjoy an event or a game? See what's going on at Oakland-Alameda County Coliseum or Oakland Arena. Spend some time exploring the area's activities, including winery tours.

Visit our Castro Valley travel guide

8/10 Good

Luis

Sep 19, 2025

Liked: Cleanliness, staff & service, amenities

Friendly staff and cleaning.

Stayed 8 nights in Sep 2025

8/10 Good

Alison

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and nice room

Stayed 1 night in Aug 2025

10/10 Excellent

Andres

Sep 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean place

Stayed 2 nights in Sep 2025

10/10 Excellent

theresa

Aug 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was easy checking in. Room was spacious & roomy. Area was quiet & very close to freeway & shopping center!

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Sep 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk staff were welcoming and friendly! There’s a Safeway and some restaurants directly across the street within walking distance which was nice. I did not have a vehicle during my stay, so that was really convenient! I didn’t venture further down the street because I was there for just one night, but I think there may have been some more restaurants. Good sidewalks & traffic lights to keep you safe if you have to hoof it!

Stayed 1 night in Sep 2025

10/10 Excellent

stalin

Aug 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dropped off my son at Cal for his second year. I’ve always stayed here when I travel to the East Bay Area. There is a Safeway across the street. Near downtown Castro Valley for restaurants and entertainment. Will continue staying here.

Stayed 1 night in Aug 2025

6/10 Okay

Ralph

Sep 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

room has smell of smoke

Stayed 1 night in Aug 2025

8/10 Good

Yuan Neng

Jun 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was clean and comfortable.

Stayed 1 night in May 2025

2/10 Terrible

Ashley

Aug 22, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

So old and ran down! Celebrating my 16th anniversary… just a bad experience!

Stayed 1 night in Aug 2025

8/10 Good

Alan

May 4, 2025

Liked: Staff & service

Good location

Stayed 1 night in May 2025

8/10 Good

Murat

Jun 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean. Well managed. Excellent value for money. I will definitely stay again.

Stayed 1 night in May 2025

8/10 Good

Jan

Jul 31, 2025

Liked: Cleanliness

There is a shopping center across the street with a few easy eating options (we chose Panda Express). There was a good frozen yogurt option for dessert. If you want to "fend for yourself", there is a large Safeway Supermarket with lots to choose from. The slow check-in was due to an illness in the primary front desk person so I am assuming it was temporary. The staff was friendly and when we needed help with the TV, they responded quickly. Clean, neat accommodations which fit our needs and a good quality bed.

Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I am very satisfied with my stay

Stayed 1 night in Feb 2025

6/10 Okay

Rosalind

Jun 30, 2025

I didn't like that no elevators, I had to take a downstairs 1 King bed. I needed 2 queen beds

Stayed 14 nights in Jun 2025

10/10 Excellent

Glenn

May 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

snagged a great deal at the last second. Got a peaceful, sorely needed sleep in a comfortable setting.

Stayed 1 night in May 2025

10/10 Excellent

Esteban

Nov 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 1 night in Sep 2024

6/10 Okay

Josue

Jul 25, 2025

Disliked: Cleanliness

Room was not cleaned found trash left behing by previous visits i assume. Smoke detector was cover with a shower cap. Found electronic vapor cartridge trash around on of the beds. Futon bed when opened had some trash/ debris. On last day my wife found some blood splash on one of the door frames.

Stayed 2 nights in Jul 2025

10/10 Excellent

James

Oct 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The area and the staff was excellent.

Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property was nice in a bad area.

Stayed 1 night in Mar 2025

8/10 Good

jonas

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I go to the east bay a lot for business. the area is safe,, quiet and restaurants are close by. the 580 is right there! for the price of $86 a night that's a bargain!

Stayed 1 night in Mar 2025

10/10 Excellent

Wei-Chieh

Feb 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Better than the photos. Room was clean and spotless!

Stayed 1 night in Feb 2025

8/10 Good

Lois

Oct 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.

Stayed 1 night in Oct 2024

8/10 Good

Sherry

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Les is the manager and he is very helpful. Sherry

Stayed 4 nights in Mar 2025

2/10 Terrible

LESTER

May 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay was absolutely terrible…I was placed in a non-smoking room that smelled like smoke; I was then changed rooms to where the tub and room fixtures were broken and dirty. I was again

Stayed 2 nights in Apr 2025

8/10 Good

Rodney

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was good

Stayed 2 nights in Feb 2025

SureStay Hotel by Best Western Castro Valley

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View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

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View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

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View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

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View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

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