Business Hotels in Northern Europe,

"From checking in to checking out the following day most things were wonderful. The staff so friendly and helpful. Lovely room/bathroom and service and drinks in the 12th floor bar. The only downside was the breakfast, we had to wait absolutely ages for a coffee but the lady was very apologetic and we hadn't been told there was actually a help yourself coffee machine at the other end of the breakfast room. For the price of the breakfast we all thought it was rather substandard with not enough choices of fruit/meats/cheeses which for a hotel of this standard sadly lacked."

"Helpful check in room upgrade helpful staff great location "

"Friendly and helpful staff, clean rooms, quiet and wonderful location "

"Very close to station. Room was clean but curtains were dusty. On my second day I asked for my room to be cleaned but it never was. "

"Room was clean but not spotless. Felt like it needed updating. Very small space considering we booked the Superior Queen. The bathroom was also tiny, I’m only 5’4” but struggled in the shower to move. The bed was the softest mattress I’d ever slept on, caused me backache. Shops nearby are good, boots pharmacy and a Tesco express, alongside the theatre if you’ve booked a show. Parking nearby in Covent Garden so not far to walk to the hotel while carrying luggage. We requested extra towels and milk which were provided within minutes. All of the staff very polite and helpful with any questions. "

"Convenient to St Pancras, very small room, but fine for a short stay."

"-"

"The buffet breakfast was not very well controlled. One family beside me (two parents and three kids) were constantly going back to the buffet and bringing back plates of food that was not eaten. Two hours after I had left the dining room, I encountered the family returning to their room with plates of food. This behaviour should be better controlled. We are all paying for this bad behaviour. "

"Internet was intermittent room was clean and slow in getting serviced but it’s a big hotel so that’s not unusual. Location was great for all of London attractions shows and even being back to Heathrow was a short walk to the tube and a very quiet train ride right into Heathrow … I’d definite stay there again "