Northern Europe hotel rooms a the Bespoke

"Goodexcellent"

"Rooms need updating. Furniture is worn, curtains are very dusty. Our room had very visible signs of a leak in the ceiling. Waits for elevators are long and be prepared to stop at every floor going up and down. Despite the variety, breakfast is lacking in flavor. Coffee is instant, no creamer options. Ended up skipping altogether after the first morning and spent additional money elsewhere. The view of Tower Bridge is great and proximity to Tower Hill tube is a plus. This hotel is just “ok”. Gets you by a few nights, but not the place to stay for 8 nights like we did. Not recommendable and would skip it."

"Nice hotel and staff rooms need updating "

"I’m extremely disappointed with my stay at this hotel. When I checked in, there was leftover food in the room that hadn’t been cleaned, and the bed was clearly dirty. The staff was not helpful when handling the situation — they moved me from a nice room on the 5th floor with a good view to a much worse room on the 2nd floor. To make things worse, there were small flies in the room every day. It became exhausting to deal with, and I eventually gave up asking for it to be cleaned properly. It’s truly unacceptable for a 4-star hotel to have the quality of a 1-star. I would not recommend staying here."

"Convenient for the airport"

"The check in was simple and efficient. Easy to get around physically. The property wishes you to book breakfast restaurants etc via its digital companion, my security on my devices prevents me from accessing it . The Concierge therefore made my breakfast bookings. My associate could use it but found it very annoying, he works in IT. The breakfast selection was excellent and very enjoyable. The lobby bar and Brasserie were both convivial and saved having to venture out into the storm. The rooms were of a good standard, housekeeping on the digital companion also. The rooms were exceptionally quiet to the point you could not here the first Easter storm in 29 yrs. The property is easy walking distance to central train and bus stations. It ticked all the boxes and made the visit more enjoyable."

"Overall great experience at Strand Palace. Fabulous location in Covent Garden with access to restaurants, stores, theatre and three different Underground stations each within 1/4. Lovely, clean and updated rooms and lobby. Staff very helpful. Breakfast great and plentiful. I would stay again there for sure. "

"Clean room. Great location. Convenient parking at a discount across the street. There is a garbage or recycling facility behind the property and the trucks were a bit noisy. Be aware if you’re a light sleeper. But I would stay here again. The full buffet breakfast is a great spread and only €18.50. Highly recommend. "

"Clean room and helpful staff"