Normanby Hotels

"This was a special booking for us. My mum got married here nearly 30 years ago. Due to ill health; this is their last time being able to get to the hotel. So we decided to surprise them with staying for the night…they thought they were just going for lunch. I reached out to the hotel to explain the situation & from the get go; they were exceptional with their support in making it a memorable experience. Nothing was too much trouble. We were kindly gifted room upgrades to make it extra special. A picture from their wedding was emailed & they added it into my parents room. The lovely ladies on reception helped delivering the surprise. Coming to the restaurant to deliver their room keys. A lot of “no, you’ve got the wrong people” & yes it’s for you…when it sunk in, there wasn’t a dry eye in the house. It was such a special stay with so much sentimental value. I cannot praise the staff - everyone we interacted with were warm & welcoming. The hotel itself has clearly changed a lot since they originally got married. The communal areas are absolutely stunning. Really modern. It felt like I could be in a beach club in the med (but snow when we looked outside!) I cannot thank everyone enough for making it so special! I wish we could come back again!! "

"Beautiful room"

"The room was clean, and tidy. It was basic and comfortable for the price paid. Great customer service from the team at the hotel and the hotel was decorated for Christmas and looked great "

"Nice clean room but dirty cups"

"The staff were exceptional as we had gone to visit a very poorly friend. Our plans changed yesterday and today hourly and we were allowed to stay in their carpark until we left just after 2 pm. Our friend is home from hospital but have not had chance to catch up but we enjoyed our time in Thirsk a beautiful place great for shopping "

"The Penny Hedge hotel is perfectly situated for us. It provides a clean, comfortable environment in a location that particularly meets our needs."

"Berg good hotel, great service breakfast was excellent "

"Amazing for price"

"Lovely hotel shabby chicbut you don’t worry about as pets are allowed ! Staff lovely and Tea & coffee etc free 24/7 plus free cake at 3pm ish… close to everything and a great view if your on a sea view room. Huge family rooms bathrooms are a little small but still OK would defo go back 9/10 ! Bad bit iPads for check in don’t work loose them not needed staff are much nice reception ! "