Niagara Wine Region Hotels with Hot Tubs

"The staff is very rude we asked for plates and they said they do not have plates in the hotel after charging 200 a night. They send plastic fork spoons and glasses."

"I was a little disappointed with the thermal pools, kinda small"

"Awesome location right smack in the centre. Falls about a 5 min walk. Ships tourist attractions everywhere. We got a penthouse on the top (upgrade)with awesome views of both falls. Highly recommended.."

"Great location, can access to OLA Stage in minutes. Walk down to the Falls easily and in short distance. Very friendly staff and room is huge and clean."

"The staff was very friendly, the hotel uses a chat bot named Ivy which was pretty helpful when I had questions. There is a nice are to relax with complimentary coffee and a nice restaurant. "

"Check took more then an hour"

"They’re under construction and renovations, had to be transferred from our room we paid for to another room which wasn’t as comfortable as what we had. They transferred us due to water maintenance. I love this hotel and have been a returning costumer for years, it is a very family oriented hotel. I just hope for future travellers the hotel will be done with their Reno’s and won’t have the problem we had. Also the keg is not in their hotel anymore it’s down the road. They have a new steak house in the hotel and it is very expensive just a heads up."

"When you book through Expedia, they will tell you that’s why you never got updates on slides being closed. Half of them were closed and my teenagers were not impressed. I didn’t know booking through Expedia’s would hinder us in any way while here. Also, thee bed was made messy and there are a lot of paint chips and bad grout. When you lay so much for things you would expect a bit more. Luckily we had a great customer service rep AFTER I called. That gave us one game of laser tag and an extra hour later check out"

"I did not partake in the amenities/ The room was nice and couldn't find any water to drink."