The Towers at Lotte New York Palace

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Midtown retreat with skyline views

Soaring skyscrapers frame spectacular views from rooms above the 45th floor in this Midtown Manhattan sanctuary. Near Rockefeller Center and St. Patrick's Cathedral, guests explore landmarks before returning to the historic courtyard. The attentive staff creates a luxurious respite.

The current price is P63,795
P75,218 total
includes taxes & fees
Oct 25 - Oct 26

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Towers Executive Suite with King Bed

A modern living room with a sofa, coffee table, lamps, and a painting.

Towers Executive Suite with King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Luxury Towers Room with Two Queen Beds

A hotel room with a large window, a desk, two beds, and a TV.

Luxury Towers Room with Two Queen Beds

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Luxury Towers Room with One King Bed

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Luxury Towers Room with One King Bed

7.6 out of 10
Good
(9 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Towers Corner Suite

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Towers Corner Suite

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Towers One Bedroom Suite with King Bed

A modern living room with a large window, a flat-screen TV, a dining area, and a sofa.

Towers One Bedroom Suite with King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Towers Skyview Suite

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Towers Skyview Suite

  • City view
  • 232 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Hastens Ultimate Sleep Suite

A hotel room with a bed, a desk, a chair, a television, and a large window.

Hastens Ultimate Sleep Suite

  • City view
  • 232 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Tower Royal Suite

A luxurious bedroom with a large bed, ornate curtains, and gold accents.

Tower Royal Suite

  • City view
  • 334 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free wired internet

View all photos for The Champagne Suite

A modern living room with a large sectional sofa, a chandelier, and a city view through large windows.

The Champagne Suite

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Accessible Towers Executive Suite with King Bed

A modern living room with a sofa, coffee table, lamps, and a painting.

Accessible Towers Executive Suite with King Bed

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Towers)

A hotel room with a large window, a desk, two beds, and a TV.

Room, 2 Queen Beds, Accessible (Towers)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Towers)

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Room, 1 King Bed, Accessible (Towers)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Corner (Towers)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 2 Bedrooms, Corner (Towers)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 156 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free wired internet

View all photos for Towers Corner Suite with Pantry

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Towers Corner Suite with Pantry

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free wired internet

View all photos for Penthouse (Towers, Suite)

A high-rise interior with a modern living area featuring a sofa, chairs, and a coffee table, with a cityscape view through large windows.

Penthouse (Towers, Suite)

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for The Jewel Suite by Martin Katz

A cityscape with a prominent Gothic-style building with green roofs, surrounded by modern high-rise buildings.

The Jewel Suite by Martin Katz

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds (Towers, Skyview)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 279 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds (Towers, Skyview)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 325 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free wired internet

View all photos for Towers Executive Studio Two Queen Beds

A modern living room with a sofa, coffee table, lamps, and a painting.

Towers Executive Studio Two Queen Beds

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Accessible Towers Corner Suite with Pantry

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite with Pantry

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Accessible Towers Corner Suite

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

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  • Spa
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P79,056 total
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About the neighborhood

Located in Manhattan, a neighborhood in New York, The Towers at Lotte New York Palace is in the entertainment district and near a metro station. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Center and American Museum of Natural History. Traveling with kids? Make time for DreamWorks Water Park, or check out an event or a game at Radio City Music Hall. Visit our New York travel guide
Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    1 min walk - 0.0 km
  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    2 min walk - 0.2 km
  • A cathedral interior with high vaulted ceilings, stained glass windows, and a central altar.
    St. Patrick's Cathedral
    2 min walk - 0.2 km
  • A brightly lit building with neon signs and lights, including "Radio City Music Hall" and "Radio City Music Hall Christmas Spectacular."
    Radio City Music Hall
    6 min walk - 0.6 km
  • Times Square with large billboards and skyscrapers.
    Times Square
    10 min walk - 0.9 km

Getting around

  • 5 Av.-53 St. Station
    3 min walk
  • Grand Central - 42 St. Station
    9 min walk
  • LaGuardia Airport (LGA)
    31 min drive

Restaurants

  • Blue Bottle Coffee
    3 min walk
  • Toasties
    1 min walk
  • Tartinery Café - Bar | Olympic Tower
    3 min walk
  • Cha CHA Matcha
    1 min walk
  • Just Salad
    2 min walk

About this property

The Towers at Lotte New York Palace

  • Luxury boutique hotel in a shopping district
  • A short walk from 5th Avenue and Grand Central Terminal, The Towers at Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a body scrub, a body treatment, or a facial. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
    • A porter/bellhop, a gift shop, and a ballroom
    • Smoke-free premises, concierge services, and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 176 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • Other amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Designer toiletries and hair dryers
    • 42-inch plasma TVs with premium channels and DVD players
    • Wardrobes/closets, refrigerators, and dishwashers

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  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,282 reviews
The price is P32,416
P39,210 total
includes taxes & fees
Oct 3 - Oct 4
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Secured, covered valet parking on site (USD 110 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard Restaurant

Things to do

  • Health club
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Towers at Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on Oct 25, 2026 start from P63,795, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 110 per day.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Towers at Lotte New York Palace?

Check-out is at 11:00 AM.

Where is The Towers at Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue, Rockefeller Center, and St. Patrick's Cathedral. Radio City Music Hall and Grand Central Terminal are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Towers at Lotte New York Palace Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 518 out of 706 reviews
Rating 8 - Good. 103 out of 706 reviews
Rating 6 - Okay. 46 out of 706 reviews
Rating 4 - Poor. 19 out of 706 reviews
Rating 2 - Terrible. 20 out of 706 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay here. Clean rooms, great location and very friendly staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Manhattan! Such a beautiful and elegant property. Great location, great staff. Will make this my go to in NY.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, beautiful rooms, immaculate condition and the most amazing views
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Great views in the Towers.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

True luxury. Ideally located to explore the city. Amazing staff throughout.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Close to major shopping and multiple dining options
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was wonderful. We went for a long weekend to NYC! Location was perfect! Broadway and Times Square were very walkable, as was south part of Central Park. Rooms were comfortable and clean. Staff was very attentive and helpful. We will definitely be back.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service is outstanding
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best hotel room in NYC. Convenient, very nice and great servcice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the incredible location I had a wonderful experience, want to come back
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Smart hotel superbly located
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful decor and views, generous room size and friendly professional service
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was spectacular.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very unique. Beautiful historic place.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Lotte towers! Great location, large room!
Stayed 4 nights in Sep 2023