The Towers at Lotte New York Palace

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Elegance near Central Park's tranquility

Stunning decor and wrap-around views define this luxurious haven, perfectly situated near Central Park and premier shopping destinations. Enjoy spacious rooms, comfortable beds, and exceptional service, all enhanced by a helpful concierge and convenient elevators.

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Breakfast available
The current price is P79,193
P92,775 total
includes taxes & fees
Dec 14 - Dec 15

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Room options

Available filters for rooms
Showing 19 of 19 rooms

Towers Executive Suite with King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Towers Room with Two Queen Beds

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Luxury Towers Room with One King Bed

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Towers Corner Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 112 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Towers One Bedroom Suite with King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Towers Skyview Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 232 sq m
  • 3 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

Hastens Ultimate Sleep Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 232 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Tower Royal Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 334 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

The Champagne Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Accessible Towers Executive Suite with King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Accessible Luxury Towers Room with Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Accessible Luxury Towers Room with One King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Corner (Towers)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 156 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Towers Corner Suite with Pantry

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

The Jewel Suite by Martin Katz

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Towers Skyview Two Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 279 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Towers Skyview Three Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 325 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Towers Executive Studio Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 61 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • St. Patrick's Cathedral - 2 min walk - 0.2 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Rockefeller Center - 5 min walk - 0.5 km
  • Radio City Music Hall - 6 min walk - 0.6 km
  • Times Square - 10 min walk - 0.9 km

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Toasties E. 51st - ‬1 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Joe & The Juice - ‬3 min walk
  • ‪Naya - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Towers at Lotte New York Palace

Luxury boutique hotel near 5th Avenue
A short walk from Rockefeller Center and Radio City Music Hall, The Towers at Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a body scrub, a facial, or a manicure/pedicure. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • A gift shop, ATM/banking services, and a ballroom
  • An elevator, luggage storage, and newspapers in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 176 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Designer toiletries and hair dryers
  • 42-inch plasma TVs with premium channels and DVD players
  • Wardrobes/closets, refrigerators, and dishwashers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Secured, covered valet parking on site (USD 110 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard Restuarant

Things to do

  • Health club
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Is The Towers at Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on Dec 14, 2025 start from P 79,192.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 110 per day.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Towers at Lotte New York Palace?

Check-out is at 11:00 AM.

Where is The Towers at Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue and St. Patrick's Cathedral. Rockefeller Center and Radio City Music Hall are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.

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The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 464 out of 638 reviews
Rating 8 - Good. 98 out of 638 reviews
Rating 6 - Okay. 41 out of 638 reviews
Rating 4 - Poor. 18 out of 638 reviews
Rating 2 - Terrible. 17 out of 638 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Midtown and Best Overall Hotel in Manhattan!

Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
Stayed 1 night in May 2025

10/10 Excellent

JEROME ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best hotel stays
Stayed 7 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Feb 2024

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities
Not exactly a 5 star experience. Location good. Views very good
Stayed 2 nights in Nov 2024

10/10 Excellent

John William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is one of the nicest I have ever stayed in with over 30 years of traveling. Highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Just wow
Stayed 3 nights in Feb 2025

10/10 Excellent

Ted

NYC Palace

Amazing experience. Very welcoming and accommodating staff. Comfortable rooms with great views of the city. Beautiful property with a relaxing courtyard.
Stayed 2 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, a little dated but the size made up for it, especially for New York
Stayed 4 nights in Jan 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
We had an absolute amazing experience at The Lotte Palace hotel . We were always greeted warmly by the doormen, concierge or any staff members. The rooms were comfortable and large by NYC standards. The views were incredible too. We loved our stay and will be back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for business
Stayed 3 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Apr 2023

10/10 Excellent

Carolina

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Dec 2023

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff were so friendly, pleasant and solicitous of our needs. The only disappointment was the limited availability of food/beverage services vis restaurants/lounges on the property.
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to nyc

Hotel is central to most things. Location was fantastic. Clean and very friendly. The only issue we had was we need service in the room and had to call multiple time for house keeping. That was just one of the days but the rest was perfect. I would definitely come back - hire was nice and staff was moce. Family really enjoyed it
Stayed 4 nights in Mar 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed having a mini fridge/bar in the room and a sewing kit in the bathroom. Many great amenities, but no sewing kit when I needed one.
Stayed 3 nights in Sep 2022

4/10 Poor

RAFAEL

Disliked: Cleanliness, property conditions & facilities
I used to Stay at this Hotel But now it is Old need renovation the Sheets Smell Bad and Pillos are Yellow with a really bad smell it is very old and dirty
Stayed 4 nights in Jul 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated well and our room was a renovated one with an eastern exposure and a spectacular view from the 53rd floor. The blackout shade was a bit disheveled so it let in light in the morning and someone left the alarm clock on so it went off just before 6am and woke us all up. That was not pleasant. Aside from that we will definitely return next time we go see a show. So much more fun than driving in and back in the same night.

8/10 Good

Fredric

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet didn’t work well kept running. The shower drain slowly the bathroom needs updating. They should take out the tub and make a nice larger shower. There was no in room courtesy bar. The breakfast menu in room was very expensive. The room is very nice and spacious. The control panel at bedside is a nice touch but individual control of the lamps was not available.

6/10 Okay

Ryan

Liked: Cleanliness, room comfort

Great hotel starting to fade

We’ve stayed at the Lotte a few times now. I don’t think we’ll be back. The service was adequate but certainly not impressive for a five star hotel at this price point. There are several others in the area that are in better condition and with better service for less money. Our shower drained slowly, the AC didn’t work, the toilet clogged, and our room was cleaned when we had the do not disturb sign out. The bathroom is terribly dated and awfully dark. The location is excellent, views are gorgeous, beds comfortable. But again, at this price point ($720/night for a double in the towers) there are better options.
Stayed 3 nights in May 2023

2/10 Terrible

JORGE C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at the Towers because of the beautiful views they offer. This time they gave us a room that, despite being on the 47th floor, had a window overlooking another tower. At night, even with the blinds closed, it would be bright early in the morning. The bedroom door doesn't lock. The shower is inside the bathtub. The breakfast is expensive and bad. At 5:30 PM, when I asked where I could get coffee in the hotel, the staff sent me to the Starbucks on the corner. The hotel doesn't even have an espresso machine in the rooms. The minibar doesn't hold anything other than the products they want to sell. They just want to make money, not please the guest. It's a shame and far from a 5-star hotel.
Stayed 3 nights in Aug 2024