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The Cliff Hotel

4.5 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

The Cliff Hotel in London's West End balances luxury and relaxation. Rejuvenate with spa treatments or savor international dishes at Zest at the Cliff. Enjoy three bars, multiple pools (including a kids' area), yoga classes, and babysitting services for parents' downtime.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast available
  • Gym
  • Bar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Ocean View Guest Room

1 bedroom, premium bedding, in-room safe, desk

Ocean View Guest Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Ocean View Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Ocean View Villa

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Ocean View Villa

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 98 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Resort View Villa

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Resort View Villa

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 111 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Four-Bedroom Resort View Villa

Living area

Four-Bedroom Resort View Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 390 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Five-Bedroom Ocean View Villa

1 bedroom, premium bedding, in-room safe, desk

Five-Bedroom Ocean View Villa

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 465 sq m
  • 5 bedrooms
  • Ocean view
  • Sleeps 10
  • 5 King Beds

View all photos for Resort View Guest Room Double

1 bedroom, premium bedding, in-room safe, desk

Resort View Guest Room Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Suite with Pool

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Suite with Pool

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Guest Room

1 bedroom, premium bedding, in-room safe, desk

Resort View Guest Room

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Guest Room

1 bedroom, premium bedding, in-room safe, desk

Partial Ocean View Guest Room

Highlights

Furnished balcony
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
West End Road, Negril, Westmoreland

What's nearby

  • Barney's Botanical Garden Jamaica - 10 min walk - 0.9 km
  • Negril Lighthouse - 11 min walk - 1.0 km
  • Rick's Cafe - 2 min drive - 1.9 km
  • Negril Cliffs - 4 min drive - 4.1 km
  • Seven Mile Beach - 8 min drive - 7.6 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 132 min drive

Restaurants

  • ‪Rick's Café - ‬20 min walk
  • ‪MyBeach jamaica - ‬7 min drive
  • ‪Sweet Spice Restaurant - ‬7 min drive
  • ‪Juici Patties - ‬7 min drive
  • ‪Push Cart - ‬3 min drive

About this property

The Cliff Hotel

Luxury family-friendly hotel near Jamaica Beaches
Consider a stay at The Cliff Hotel and take advantage of a poolside bar, a terrace, and a garden. With a beachfront location, a beach shuttle, and snorkeling, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body scrub, and a body treatment at Kiyara Spa on the Cliff, the onsite spa. The on-site international cuisine restaurant, Zest at the Cliff, offers lunch, dinner, and light fare. Yoga classes and Pilates classes are offered at the 24-hour gym; The Cliff Hotel also has a hair salon, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), free newspapers, and water sports equipment
  • Concierge services, wedding services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All guestrooms at The Cliff Hotel have comforts such as private pools and premium bedding, in addition to thoughtful touches like furnished balconies and air conditioning.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Self parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Zest at the Cliff

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Snorkeling
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Private pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Cliff Hotel Negril
Cliff Negril
The Cliff Hotel Hotel
The Cliff Hotel Negril
The Cliff Hotel Hotel Negril

Frequently asked questions

Does The Cliff Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Cliff Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at The Cliff Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Cliff Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Cliff Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 190 per room applies.

Where is The Cliff Hotel located?

Located in West End, this beachfront hotel is in the city center and within a 10-minute walk of Jamaica Beaches and Barney's Botanical Garden Jamaica. Negril Lighthouse and Rick's Cafe are also within 1 mi (2 km).

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The Cliff Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 221 out of 261 reviews
Rating 8 - Good. 32 out of 261 reviews
Rating 6 - Okay. 3 out of 261 reviews
Rating 4 - Poor. 3 out of 261 reviews
Rating 2 - Terrible. 2 out of 261 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Imelda Susana

Liked: Cleanliness, amenities
Excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for a peaceful and relax vacation

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful suite and fabulous views.
Stayed 4 nights in May 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional!
Stayed 5 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Cliff Hotel for 4 nights recently and really enjoyed out visit. The property is extremely unique-taking advantage of the beautiful natural landscape on the coastline to enhance the guests' use of the water and land. We saw dolphins and a ray right out front and the sunsets were spectacular. Jumping off the cliff was a real treat and the snorkelling out front was satisfying. The staff are helpful and friendly and we felt well taken care of. The property is quiet and serene, so if you want a party scene go somewhere else. The ladies at the spa are well trained and provide very good treatments. The dishes in restaurant were tasty and portions were reasonable. Yes, of course we will return. Thank you Cliff Hotel Staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful overall hotel in raw nature. A must see
Stayed 4 nights in Feb 2023

10/10 Excellent

Britany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cliff Hotel is a gorgeous hotel! I loved everything about my stay! The staff is extremely kind and attentive and the facilities are spotless! Heads up, this is a very quiet hotel. I understand why some reviewers stated that it's "too quite"... so keep that in mind. For me, it was the perfect private, romantic stay for Valenite's Day!
Stayed 3 nights in Feb 2023

6/10 Okay

Barrington

Liked: Staff & service, property conditions & facilities
property it self is clean, should have a more verity of snacks.
Stayed 4 nights in Aug 2022

8/10 Good

Kadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be a little more authentic. But everything else was great. Maybe also advise your guests the service charge on every bill is the tip given to the staff so that your guest does not feel obligated to tip on every bill.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at The Cliff

Our 2nd stay at The Cliff was as expected, fantastic! This was the perfect place for the 2 of us to getaway so we could relax and enjoy our 25th anniversary. The spacious, comfortable room and more than adequate bathroom were perfect. Water pressure and temperature were excellent every day and the air conditioning units in both the bedroom and living room were ideal. The staff was always welcoming and willing to assist with any and every request. Bartender LT and dining room attendant Romona really went above and beyond for us. The New Year’s Eve party and fireworks display were such a great time. Looking forward to our 3rd visit.
bedroom
so nice
ample closet space
Stayed 5 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation

Absolutely peaceful and relaxing! The staff did their best to make comfortable. Cliff jumping was fun. Drinks were expensive. The property arranged for a driver whenever you needed on to take you to dinner or 7 mile beach. We will definitely stay at The Cliff Hotel again.
Stayed 6 nights in Jan 2023

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
website was misleading. gym is tiny and only one person can use it at a time. only 10 beach chairs to enjoy ocean front. no lap pool. no beach. very pricey for so little ammentiea.
Stayed 4 nights in Jan 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning and the staff is some of the friendliest I’ve met. It’s super quiet so if you’re looking to relax this is definitely the place for you. The chef was outstanding some of the best food we’ve had in Jamaica. Spa services were all good. My only criticism is that the price for food is a bit high and they will charge you for every glass of ice tea or whatever non alcoholic beverages you are drinking. It made a high end stay into a super expensive stay.
Dinner view was amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and rooms. Very friendly staff, good parking situation. A little further away from central Negril, and no beach access, but Seven Mile is reachable by car. Must be top notch and packed in the busy season. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would recommend 10/10 Calm and peaceful
Stayed 1 night in Aug 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sardenha,Ibiza,Negril, me confundi onde estávamos!

Hotel sensacional. Atendimento sempre muito cordial. Tudo lindaço! Destacaria todo o staff do restaurante e bar. Nota 1000!
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 5 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Pool closed for maintenance
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico

Hotel incrível. Tudo muito bem cuidado, limpo e de ótima qualidade. Funcionários muito atenciosos e o restaurante é maravilhoso. Hotel espetacular.
Stayed 4 nights in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cozy upscale hotel. I loved it. Staff always polite with a smile. Excellent and I will definitely book again
Stayed 2 nights in Apr 2025

10/10 Excellent

Flavio

Liked: Cleanliness, property conditions & facilities, room comfort

Simplesmente maravilhoso

O hotel é perfeito. Para quem quer descansar e aproveitar o local recomendo muito. Além da piscina de água doce, há uma piscina com água salgada, simplesmente maravilhosa. O serviço de bar também é muito bom e o restaurante oferece um jantar sensacional.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway for my wife and I. The restaurant is excellent and we enjoyed many different breakfast, lunch and dinner experiences. They had top notch bartenders and we recommend the swim up pool bar with Dino and LT. We already plan on coming back and bringing friends. This is the best place to stay in Negril!
Stayed 4 nights in Feb 2025

10/10 Excellent

Snezana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming in the ocean without the hassle of sand everywhere
Stayed 5 nights in Jan 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely, peaceful place to stay in Jamaica. Rooms are comfortable all with a water view. Restaurant is excellent. Staff are friendly and resourceful. Looking forward to our third visit next year.
Stayed 5 nights in Jan 2025