The upscale Hilton Franklin Cool Springs is minutes from CoolSprings Galleria. Guests enjoy the firepit or the seasonal outdoor pool with sun loungers and umbrellas. The property includes an on-site grocery store, outdoor entertainment area, and highly praised staff.
Consider a stay at Hilton Franklin Cool Springs and take advantage of a grocery/convenience store, a terrace, and a firepit. The on-site American cuisine restaurant, HARTH, offers breakfast, dinner, and happy hour. Stay connected with free WiFi in public areas, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
Other perks at this hotel include:
A seasonal outdoor pool along with sun loungers and pool umbrellas
Full breakfast (surcharge), a free area shuttle, and self parking (surcharge)
Wedding services, a 24-hour front desk, and a banquet hall
A front-desk safe, ATM/banking services, and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All 244 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
Bathrooms with designer toiletries and hair dryers
49-inch flat-screen TVs with premium channels
Wardrobes/closets, refrigerators, and coffee/tea makers
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 2 to April 1:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 10.00 to 17.00 for adults, and USD 8.00 to 12.00 for children
Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
Fee for in-room wired internet: USD 9.95 per day (rates may vary)
Self parking fee: USD 12.00 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The seasonal pool will be open from April 01 to October 31
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hilton Franklin Cool Springs have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.
The pool is closed seasonally each year from November 2 to April 1.
How much does it cost to stay at Hilton Franklin Cool Springs?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hilton Franklin Cool Springs on May 27, 2026 start from P8,031, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Franklin Cool Springs pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is available for USD 12.00 per night.
What time is check-in at Hilton Franklin Cool Springs?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Hilton Franklin Cool Springs?
Check-out is at noon.
Where is Hilton Franklin Cool Springs located?
Situated in the business district, this hotel is within 3 mi (5 km) of Aspen Grove Park, CoolSprings Galleria, and Iasis Health Care. Saint Thomas Medical Partners is 2.8 mi (4.6 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Location
9.6
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 786 out of 1003 reviews
10 - Excellent
786
Rating 8 - Good. 141 out of 1003 reviews
8 - Good
141
Rating 6 - Okay. 40 out of 1003 reviews
6 - Okay
40
Rating 4 - Poor. 18 out of 1003 reviews
4 - Poor
18
Rating 2 - Terrible. 18 out of 1003 reviews
2 - Terrible
18
Reviews
Verified
10/10 Excellent
Susan
Mar 19, 2026
Liked: Cleanliness, staff & service, amenities
This was a wonderful hotel, clean and staff was very friendly!!
We really enjoyed our stay here. The hotel and our room was spotlessly clean and the front desk was friendly and super helpful. We will definitely stay here again when visiting friends in Franklin. As it turned out we also spent a day in Nashville and we were only 25 minutes away.
We love staying here. This is our second time staying at the Hilton Franklin Cool Springs and the staff is always amazing and the beds are so comfortable.
The room was spotless, very clean, bed very comfortable, great amenities. The staff is very friendly & helpful. The hotel is very nice & is in a nice area around good restaurants. We always stay here when we are in the Nashville area.
Beautiful hotel! Clean room, friendly staff! Jonathan was super friendly. He gave my husband and I free breakfast at the restaurant since we were celebrating our anniversary. When we got to the room he messaged to see if the room was up to par and if we needed anything else.
Highly recommend this hotel!
Loved this hotel! The beds were so comfortable and the breakfast buffet was delicious with lots of options. Staff were very friendly and the location was great. I would highly recommend!
Room was very clean and updated. Staff were very helpful. Restaurant was amazing. It was quiet and in a great location. And the bed......I wish I could take it home with me.
Beautiful property, with exceptional staff, great breakfast. My only critique is they need new mattresses. Mall down the street with plenty of restaurants and right off the interstate.