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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Franklin

Choose dates to view prices

Hampton Inn & Suites Nashville/Franklin (Cool Springs) is a practical base for exploring. Start your day with a free to-go breakfast, then enjoy the outdoor pool or garden terrace. Helpful staff, area shuttle service, and a coffee/tea station in the lobby enhance your stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping
The current price is P5,575
P6,564 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed - queen
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Pool View

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View (Shower Only)

27-inch TV with digital channels, video-game console

Room, 1 King Bed, Pool View (Shower Only)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed (Shower Only)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
7141 S Springs Dr, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 3 min walk - 0.3 km
  • Aspen Grove Park - 15 min walk - 1.3 km
  • Iasis Health Care - 3 min drive - 4.1 km
  • Vanderbilt University - 19 min drive - 28.6 km
  • Broadway - 20 min drive - 30.3 km

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Connors Steak & Seafood - ‬4 min walk

About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Hotel connected to a shopping center
Free to-go breakfast, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hampton Inn & Suites Nashville/Franklin (Cool Springs). Free in-room WiFi is available to all guests, along with a shopping mall on site and a garden.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, an electric car charging station, and express check-out
  • Express check-in, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 127 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 27-inch TVs with digital channels
  • Wardrobes/closets, recycling, and cookware/dishes/utensils

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,007 reviews
The price is P6,732
P7,927 total
includes taxes & fees
Nov 23 - Nov 24
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 15 2025 to March 15 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
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Hampton Inn Suites Nashville/Franklin (Cool Springs)

Frequently asked questions

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Nashville/Franklin (Cool Springs) on Nov 30, 2025 start from P 5,574.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Nashville/Franklin (Cool Springs) pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50.00 per stay and a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites Nashville/Franklin (Cool Springs) located?

Situated in the historical district, this hotel is within 1 mi (2 km) of CoolSprings Galleria and Aspen Grove Park. Iasis Health Care and The Park at Harlinsdale Farm are also within 3 mi (5 km).

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Reviews

Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 332 out of 618 reviews
Rating 8 - Good. 182 out of 618 reviews
Rating 6 - Okay. 61 out of 618 reviews
Rating 4 - Poor. 28 out of 618 reviews
Rating 2 - Terrible. 15 out of 618 reviews

Reviews

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel. Would definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 3 nights in Aug 2025

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Property conditions & facilities
This property is being renovated and we were not made aware of that when booking. Matter of fact the construction entry point for the floor above us is right above our room. Loud construction noises until 8:00 pm then back in the AM. Manager said they couldn’t move us.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of best Hampton in the chain
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Location was fantasfic
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite exceded my expectations. The staff was kind, courteous, qnd knowledgeable. 2nd stay at this hotel and plan to return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dennis Ferrer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Just have one request and that’s to get firmer pillows at least.
Stayed 4 nights in Mar 2025

10/10 Excellent

niurka

Liked: Staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy Hampton Inn. They have always met all our needs.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very Clean and nice people at the front desk
Stayed 1 night in Dec 2023

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to resturants and shopping mall Second time to stay there
Stayed 3 nights in Jul 2022

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff recommended Jonathan's to us as a place to eat. We had the best fish and chips we've ever had anywhere.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice , highly recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
With the exception of having an outdoor pool, we loved everything about this property and our stay here. The room was great, the property was clean and well maintained, and the staff were exceptional. .I wish I had written their names down, but I do want to recognize the young man and woman at the front desk for check-in and check-out, and the girl working the breakfast area. She always had a great smile and the food never ran out! We will be back for sure! Thank you to everyone there. They do your property pround!
Stayed 2 nights in Jul 2025

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities
Dirty, Door safety latch did not work. Door did not lock when leaving unless you pilled it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well located. It was very dog friendly and even provided a sign to go on the door to notify others that there were dogs inside. This is much appreciated since I was traveling with my pets.
Stayed 1 night in Apr 2023

2/10 Terrible

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were dirty, shower was filthy. Anytime our upstairs neighbor took a shower it was extremely loud. Expedia along with everything in the room said check out was noon but I guess the hotel changed it to 11. There was never clean towels at the pool, it was also incredibly difficult to call housekeeping or the front desk, never got an answer. I would not recommend this hotel for anyone.
Stayed 4 nights in Jul 2023

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Room and facility is pretty dated. Was with a large group and multiple guests reported having wasps in their room. Knowing this ahead of time I requested a room without wasps and my room didn’t have any. The elevator has 24 small light bulbs. The first night only 3 were working so kind of a creepy vibe in there. Night two it was down to 2 light bulbs in the morning and one light bulb in the evening. By the time I checked out after the third night the elevator had no lights inside. Pitch black on the ride, awkward times with other guests in a pitch black elevator.

6/10 Okay

Joy

Liked: Cleanliness, staff & service, property conditions & facilities

Disability Accessible Rooms

May 2-3, 2024 Do not stay in room 111! It smelled like wet dog. (They did offer to move us but we had already settled in and used the facilities). The Lysol spray I brought with me helped a little. The elevator room backed up to our wall. We had to endure the sound of the elevator going up and down most of the night and were even woken around 1:30 am when someone came in late. The accessible shower was ridiculous! Nothing to keep the water in. Water was everywhere. The shower head was on the side wall instead of the end. It was akward and messy to use. We checked in on our way back through a day later May 5-6 and room 316 was great! Shower was great and no horrible elevator noises.
Stayed 1 night in May 2024

6/10 Okay

Marcus

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hotel TV’s did not work!
Stayed 2 nights in Oct 2025

8/10 Good

Kristin

Liked: Staff & service
Kitchens are poorly stocked. My room had a full fridge and cooktop but no pots/pans/cooking utensils/dish soap/trash can - kind of unusual for a room stated to have a full kitchen. The staff was great though, top marks there.
Stayed 1 night in Oct 2025

10/10 Excellent

Cevet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff super friendly and accommodating Location is perfect for dining and shopping.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly & eager to make us comfortable. Very efficient. Breakfast was excellent! We liked getting the bottled water in the gift bag when we left. We will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This location has always been great and we will continue to stay here when traveling thru the problem on this visit was construction was in process and the smell of paint was very strong and caused severe headache
Stayed 1 night in Sep 2025

10/10 Excellent

Teressa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Sep 2025