Napton-on-the-Hill Hotels

"Easy access"

"Ok"

"This was our third time staying at The Swans Nest , and although it was virtually same as before the service was not on par as before ,I think the reason why is they need more staff they are probably short of 3 front of house and more house keeping staff as it was nearly 4pm when we finally got our room keys , the room 205 was nice and quiet but looking a bit tired decor wise , the hotel are under going some major building work extending and adding more rooms I hope when that is completed the hotel gets a new lick of paint , having said that its not untidy it just needs a freshen up , the staff are always pleasant and attentive to your needs the location to town is perfect , the only thing that gets me is the patio area outside the bistro is dominated by a very large tree and this drops its leaves etc all over the patio and entrance to the hotel which not only is very messy it also does not give a very good first impression to visitors ,5 mins every day with a leaf blower and a pan and brush would make all the difference and then you could use it "

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"Breakfast they supply the usual basic contin"

"The stay was nice and relaxing, we found the shower to be quite poor."

"Unfortunately there was an issue eithTv and car charger during oyr stay. I have emailed escapade about this but have recieved no response over a week later. This is a shame as the grounds are beautiful and the staff were wonderful during our stay!"

"Room was clean and functional. Bar area was small but ok as wasn’t too busy. Too many emails and texts for check in and door code wasn’t received so still had to wait at reception to get that. We were going to use the pool but at £12 per person it was not worth it - there should at least be a concession rate for hotel guests. A functional stay but couldn’t consider it a good one. "

"Relaxing spa day & stay! Clean, comfy and superb breakfast. "