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"Staff were very friendly and helpful. Even the cleaning lady was friendly to speak with."

"Nice, clean, and welcoming "

"We enjoyed our stay at the Four Seasons Seoul. It is comforting that you can stay a Four Seasons hotel group,hotel and there is a consistency within the properties, level of service and amenties. The staff were very helpful even prior to arrival. The hotel food was delicious. The spa attendants were very lovely and I got a great manicure. The overall feel was warm, welcoming and offered a calm and peaceful atmosphere after a long day. The only issue we had was that we had a late flight out and had no where to settle in after check out. There is an executive suite floor but you have to have specific access. They don't even offer you a option to pay for access. They have another odd rule about paying for single use toothbrushes and toothpaste but they offer all sorts of other free single use products, which inclued hand wipes wrapped in plastic at every meal for every person. I was told the issue was a government mandate for perserving the environment. Which would make sense if they didn't offer those wipes and all sorts of eye masks during turn down service which is also single use. I always travel with toothbrush and toothpaste as I prefer my own but the whole concept seemed contradictory and disingenuous. Having said that,I loved my stay at the hotel. We have stayed often at the Four Seasons hotels and will continue to do so. "

"Overall pleasant stay for 1 week - clean room, friendly & helpful staffs, and good housekeeping team. "

"Highly recommend Lotte Hotel Seoul, rooms are spacious, clean & quiet. Staff are amazing, always available to help. Location is great, close to Starbucks, Myeongdong walking street, restaurants and subway station. Definitely will stay there again."

"Staff was excellent. Check in and out were very efficient z "

"Very clean, nice spacious rooms, convenience stores in the building, quick easy check in and check out, parking is complimentary, great location. Definitely would stay again. "

"All everything is good. The location, staff, clean. I glad to stay here."

"The cleaning staff was exceptional. I had a long stay. She just intuitively know what I need. She works efficiently and do an exceptional job. "