Nagore Durgha

Excellent Room, Extremely Disappointing Breakfast Experience The hotel itself was very good. Our bedroom was modern, spacious, clean and well presented, and we were very pleased with the standard of the accommodation. The room was undoubtedly one of the highlights of our stay. Unfortunately, the same cannot be said for the breakfast service, which was extremely disappointing and fell well below the standard we would expect from a hotel of this quality. The breakfast food was served cold, the presentation was poor, and the overall appearance of the buffet was extremely unappetising. The coffee was particularly poor and was not of an acceptable standard. The restaurant also appeared to be seriously understaffed, with tables and the buffet area not being properly attended to or maintained. What was particularly disappointing was the apparent lack of concern from the manager. Having raised our concerns, we felt that they were simply dismissed rather than taken seriously or addressed. A manager should be taking ownership of such issues, particularly when they are affecting guests’ overall experience. The breakfast experience was so poor that we chose not to return for breakfast for the remainder of our stay. That is a significant disappointment when breakfast is included as part of the hotel experience. It is a real shame because the hotel is nice. The rooms are modern and spacious but the breakfast operation and management of the restaurant requires improvement.

Staff were helpful, solo traveler and they gave me an upgrade. Close to great shopping and food, and nice walk along the marina bay. Room was amazing