Monacillo Urbano Hotels near San Juan

"From the outside, the hotel is pretty good. Once inside you can see the lack of cleanliness. Looks like they are remolding and have a done a terrible Job at it. Paint all over the handles and on things besides the walls. The pool feels dirty and the rooms are not maintained. Our fridge, sink and counters were filthy. Dishwasher was running when we checked in. Took almost 48 hours to get towels. You can hear everything through the walls. It’s like being in an apartment, every night we have all been woken up from someone. There’s 24 of us here and we have all been less than impressed. "

"Clean and relaxing atmosphere…"

"En la habitación 1020 se escucha toda la noche el drenaje "

"Breakfast was very mid and the place didn’t match what was advertised to be honest. The amenities were good but the rooms themselves were more like a motel room instead of a hotel room. TheThe price didn’t match the rooms. Wouldn’t recommend. "

"Not quite as nice as it used to be to be. Some of the staff need to be trained about guest service."

"Súper satisfecha, el personal, muy atento, la habitación siempre limpia muy satisfecha con el servicio en su totalidad. Se las recomiendo al 100%."

"N/A"

"Great experience, love the breakfast. Staff super friendly. "

"Resort was nice. Pool had a swim up bar and direct access to the beach with chairs and umbrellas including. Not a lot options for food but plenty of local restaurants a short walk away. Wish they had more night life but we figure it out."