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"Room was super clean, comfy bed and pillows, great powerful shower,"

"good and what it said on the tin"

"Staff were all friendly and helpful and felt they were able to speak to you without being hurried. Breakfast was excellent and the one evening meal we had was too."

"Always a great place to stay on our Leicester visits. Friendly Staff and a great breakfast"

"rooms were really well appointed and had everything I needed including a Tassimo coffee machine, desk and microwave - great for working away. Food stops at 8pm which is normally when I order so made an effort to go at 7:25 and the bar staff looked harassed and disorganized and said it would be a 90 minute wait for food so I gave up, as it was supposed to have finished an hour before that. However I did have a drink and whilst I was there I watched the deputy manager step in, support his staff, clear the backlog, deal with complaints and then come and speak to me and got me the food I would have ordered. I was very impressed "

"Staff were incredibly helpful and friendly during check in, ensuring you had everything you required. Hotel environment was stunning. Everything from furniture style to colours used. Rooms were exceptional. Bed was so comfortable! Amenities in the room were "

"A friendly welcoming hotel with clean amenities. Lots of menu choices"

"Excellent great hotel will stay again"

"The carpet had stains, the shower screen had mould and dust on lampshade and creased net curtains. All very minor but if fixed it would be a definite fix star. The amenities and facilities themselves are fantastic. "