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"Wonderful service"

"One of my favorite hotels in Kumamoto. If they provided a self-service laundry facility, it would be my most favorite"

"The whole hotel was luxurious including the waiting area near the reception desk. The accommodations on the “luxury” floor was superb, with a complimentary drink bar area that included different alcohols. Breakfast was also delicious! "

"いつも熊本に泊まる時はここ一択！ 温泉もサウナも最高！！"

"Incredible experience, ALL the staff were super friendly and helpful. The room we stayed in was impeccable, even the public bathhouse was very clean and has a very nice atmosphere. The in-room onsen bath although was semi outdoors, still could be heated , the facility was perfect. "

"ホテル内全般、室内、大浴場含め 大変清掃が行き届いていました。 朝の清掃スタッフの皆さんの挨拶含め、対応は素晴らしかったです。"

"The room and breakfast buffet were good..😊"

"Great location and very central to shops and castle "

"Beautiful property and hot springs. Food & Beverages included for both dinner and breakfast - was much better quality and variety than expected!"