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"This place offered the best budget-quality ratio. We stayed for a basketball tournament and the staff could not help the kids running up and down the hallways and banging on doors but tried their very best to keep the chaos under control. Ms. Diane at check-in is so sweet and pleasant. I had issues with the virtual check-in and her customer service was excellent. For additional room items like extra towels or toilet paper, you text their number and we got our items right away. The quality of the room itself was OK. Better than a motel and nice renovations were done to help the aesthetic but little things like peeling wallpaper in the bathroom or chipped bumpers for wall corners. There was a mini fridge in our room but no coffee maker. There is a coffee station downstairs and a market/min store but the breakfast restaurant was closed. Security stays on the grounds, especially at night, and they offer happy hour at the bar. Overall may think twice about staying here again if there’s another basketball tournament but wouldn’t mind staying here when in town for other reasons. "

"This is an old hotel where you can grab a drink at the beautiful lobby. However, the rooms are old. The bathroom was not clean. The tub had other people's hair. The actual room is just old. The breakfast was not good. "

"The staff are very nice, breakfast was served and there parking. Entering to the front desk smell great and clean. Going to the room was okay but once we enter the room the sofa were dirty. You could see the stain more because the color was a lighter. It had a kitchen and the washroom and bathroom were clean. We didn't stay anything because we were so disappointed and disgusted. We went another hotel which was the double price."

"Wonderful staff, clean rooms"

"There was a few items required in our room, which were brought up promptly. Valet parking was excellent. Breakfast buffet was great and very good customer service."

"Great facilities good staff"

"Someone stole my credit card and booked a hotel here. According to Expedia your policy is that you can’t do full refunds even though I never stayed at your hotel. You stole money from me"

"The whole hotel smelled like cigarettes "

"Easy check in, super clean, everything is so beautiful "