Quest On William offers a convenient retreat in central Melbourne, steps from Collins Street. Guests enjoy in-room WiFi, gym access, dry cleaning, and luggage storage. Visitors consistently highlight the staff's attentive service as a key part of their stay.
Located in Melbourne Central Business District, a neighborhood in Melbourne, Quest On William is near a metro station. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Collins Street and Queen Victoria Market. Check out an event or a game at Marvel Stadium, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. Visit our Melbourne travel guide
Along with a fitness center, this smoke-free aparthotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Limited housekeeping is available.
Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.
Recreational amenities at the aparthotel include a fitness center.
Secured, covered self parking on site (AUD 50 per night)
Limited onsite self parking
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Oven
Refrigerator
Stovetop
Toaster
Dining
Room service (limited hours)
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 50 per night
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
45-inch LCD TV with premium cable channels
Laundry
Laundry service
Washer/dryer
Work spaces
861 square feet of conference space
Desk
Meeting room
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
Concierge services
Housekeeping on weekdays only
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Safe at front desk
Tour and ticket assistance
Location highlights
Near a metro station
Near a train station
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
14 floors
68 units
Built in 1997
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available
Special check-in instructions
The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 15.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: AUD 50 per night (in/out privileges)
Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
Late check-out fee: AUD 50 (subject to availability)
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 50.0 per night
Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne
Frequently asked questions
Is Quest On William pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest On William?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Quest On William on Mar 23, 2026 start from P6,689, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for AUD 50 per night. Limited spots are available.
What time is check-in at Quest On William?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Quest On William?
Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).
Where is Quest On William located?
Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Collins Street, Melbourne Central, and Bourke Street Mall. Marvel Stadium and SEA LIFE Melbourne are also within 15 minutes. Flagstaff Station is only a 5-minute walk and Melbourne Central Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Quest On William Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 487 out of 1117 reviews
10 - Excellent
487
Rating 8 - Good. 422 out of 1117 reviews
8 - Good
422
Rating 6 - Okay. 135 out of 1117 reviews
6 - Okay
135
Rating 4 - Poor. 46 out of 1117 reviews
4 - Poor
46
Rating 2 - Terrible. 27 out of 1117 reviews
2 - Terrible
27
Reviews
10/10 Excellent
Yuen ting
Jan 4, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Yuen ting
Stayed 5 nights in Dec 2025
10/10 Excellent
Linda
Dec 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Linda
Stayed 3 nights in Nov 2025
10/10 Excellent
Erickson
Jan 26, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room.
Erickson
Stayed 1 night in Jan 2026
10/10 Excellent
Andrew
Nov 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Andrew
Stayed 2 nights in Nov 2025
8/10 Good
Nicole
Nov 30, 2025
Liked: Cleanliness, room comfort, communication
Car park pokey
Room was great
Nicole
Stayed 1 night in Nov 2025
10/10 Excellent
Rachel
Oct 19, 2025
Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Rachel
Stayed 1 night in Oct 2025
10/10 Excellent
Thomas
Oct 14, 2025
Liked: Cleanliness, room comfort, communication
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Thomas
Stayed 3 nights in Sep 2025
10/10 Excellent
Tim
Oct 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Great place to stay, with awesome staff, the cleaning and service was excellent. Thanks
Bevan
Stayed 5 nights in Jun 2025
8/10 Good
Ann-Margaret
Nov 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Daily towel change & amenities topped up although did run out of small cartons of milk on Sunday with no delivery until start of week. We were upgraded to a 2 bedroom apartment with sofa bed in lounge for 2 of us however only 1 mirror in entire apartment located in the bathroom. Glad there weren't 4 or 6 sharing as the mirror steamed up in the shower. Best shower I have come across in a hotel and great location to access Melbourne.
Ann-Margaret
Stayed 6 nights in Nov 2025
10/10 Excellent
Sally
Jan 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. Family friendly.
Sally
Stayed 1 night in Dec 2024
10/10 Excellent
Lois
Sep 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in, very clean & comfortable.
Lois
Stayed 1 night in Sep 2024
10/10 Excellent
Darren
Feb 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff with a clean, and well equipped apartment.
Darren
Stayed 1 night in Jan 2025
10/10 Excellent
Renae
Jul 21, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very friendly & helpful. Great location, we walked most places we visited.
Renae
Stayed 4 nights in Jul 2024
10/10 Excellent
Ron
Jul 8, 2024
Liked: Room comfort, communication
Great location
Location was great, close to public transport.
Staff were very friendly and helpful.
The rooms were clean and comfortable.
Ron
Stayed 3 nights in Jul 2024
8/10 Good
Danae
Sep 9, 2024
Liked: Cleanliness, property conditions & facilities, communication
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Danae
Stayed 1 night in Sep 2024
8/10 Good
Indiana
Oct 13, 2024
Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff
Indiana
Stayed 1 night in Oct 2024
10/10 Excellent
Hans
Aug 12, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful the room was great and very comfortable
Hans
Stayed 2 nights in Aug 2023
10/10 Excellent
Verified traveler
Oct 26, 2023
Liked: Cleanliness, room comfort, communication
Great service and central location
Verified traveler
Stayed 1 night in Oct 2023
10/10 Excellent
Muhammad Kai Ibrahim Ergo
Dec 3, 2023
Liked: Cleanliness, room comfort, communication
Excellent stay.
Was an excellent stay. Upgraded to a two bed room which was nice. Property was very clean and the receptionist were friendly and helpful.
Muhammad Kai Ibrahim Ergo
Stayed 1 night in Dec 2023
10/10 Excellent
Irene
Mar 12, 2025
Liked: Cleanliness, room comfort, communication
Felt like home
I loved staying in a large condo, which is so much better than a small hotel room. Every room was huge, including the bathroom. There was a washer and dryer in the unit, as well as a full kitchen.
Irene
Stayed 5 nights in Nov 2024
10/10 Excellent
Yew Hoong
Jul 14, 2024
Liked: Cleanliness, property conditions & facilities, communication
Good location. Helpful staff
Yew Hoong
Stayed 9 nights in Jul 2024
10/10 Excellent
Ann
Nov 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were fantastic.Nothing was a bother .Enjoyed our stay immensely.
Ann
Stayed 2 nights in Nov 2024
10/10 Excellent
Johanne
Jan 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious suite, we had a corner unit, very comfortable, everything we needed. Like home.
The gym was located in a small space, no windows.
The front desk staff was friendly and helpful. I would stay there again.