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Platinum Apartments at Freshwater

4.0 star property
Travelers can enjoy convenient amenities at this stylish Melbourne retreat, from bike rentals and luggage storage to helpful tour assistance and concierge services

Choose dates to view prices

Platinum Apartments at Freshwater, in Melbourne's heart, offers a luxurious base for exploration. Visit nearby Crown Casino or stroll Collins Street before enjoying practical comforts. The property provides dry cleaning, in-room WiFi, and an on-site cafe for morning coffee.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM

Late check-in subject to availability

Late check-in fee for check-in between 5:30 PM and 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 2 weeks before arrival with check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 50.0 per day

Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 35.00 per night (in/out privileges)
  • Late check-in fee for check-in between 5:30 PM and 2:00 PM
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Is Platinum Apartments at Freshwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 35.00 per night. Limited spots are available.

What time is check-in at Platinum Apartments at Freshwater?

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM. Late check-in is available from 5:30 PM–2:00 PM for a fee.

What time is check-out at Platinum Apartments at Freshwater?

Check-out is at 10:00 AM.

Where is Platinum Apartments at Freshwater located?

Located in Southbank, this hotel is within a 10-minute walk of Southbank Promenade, Collins Street, and Crown Casino. Melbourne Convention and Exhibition Centre and Bourke Street Mall are also within 15 minutes. Flagstaff Station is 18 minutes by foot and Melbourne Central Station is 20 minutes.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

8/10 Good

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is was lovely location
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment with nice views. Very spacious,well furnished
Stayed 3 nights in Jan 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well presented apartment and spectatular views. There were a couple of minor issues that require attention but we will definitely stay again.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very stylish apartment in the heart of Melbourne walking distance from CBD and many attractions.
Stayed 6 nights in Nov 2019
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we were very happy with this apartment. Hard to find faults with the apartment itself, clean and had all the amenities, however we found it noisy at night. Police/ambulance sirens and train noice regularly, had to use ear plugs to get to sleep. Staff very helpful and loads of restaurants, although expensive, around. Would recommend this apartment for short stays
Stayed 3 nights in May 2023
Verified

6/10 Okay

Isabelle Jade

Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Kari

Liked: Amenities
We booked this property very last minute when we found out that the apartment we had reserved months in advance had been double booked, leaving us scrambling to find somewhere else to go in Melbourne. Easy booking though Expedia and then contact with James, saved the day. We got our check in instructions and met James at the apartment to go through further details. This property was one of the best stocked rental apartments we've ever stayed in. Whatever you need in the kitchen, it's there - nice wine glasses, cheese grater, plastic cutting boards, a small grill/press, plastic food storage containers, and literally everything else that we needed for our one week stay. The towels and bedding were both spotless and comfortable, and so was the king bed. The building had great amenities, pool, gym, outdoor BBQ and eating spaces, and the location is perfect. We would book with Platinum Apartments again in a heartbeat.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third bedroom should not exist. Is a virtual cupboard with poor air circulation, no windows, no door Views fabulous
Stayed 5 nights in Dec 2019
Verified

8/10 Good

NEALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2020