Mercure North Melbourne offers a sophisticated urban base in a central location. Travelers value amenities like dry cleaning, on-site car rentals, and an outdoor pool. Guests consistently highlight the staff's helpfulness as a standout feature of their stay.
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Christmas Day and New Year's Day:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: AUD 100 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately AUD 26 for adults and AUD 10 for children
Covered self parking fee: AUD 27.00 per night (in/out privileges)
Rollaway bed fee: AUD 40.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Mercure North Melbourne have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Mercure North Melbourne?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Mercure North Melbourne on Jun 14, 2026 start from P4,404, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure North Melbourne pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for AUD 27.00 per night.
What time is check-in at Mercure North Melbourne?
Check-in begins at 2 PM.
What time is check-out at Mercure North Melbourne?
Check-out is at 10 AM.
Where is Mercure North Melbourne located?
Located in North Melbourne, this hotel is within a 10-minute walk of Royal Children's Hospital, Royal Women's Hospital, and Royal Melbourne Hospital. Peter MacCallum Cancer Centre and University of Melbourne are also within 15 minutes. Flemington Bridge Station is 17 minutes by foot and Macaulay Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.8
Location
8.2
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 217 out of 1000 reviews
10 - Excellent
217
Rating 8 - Good. 389 out of 1000 reviews
8 - Good
389
Rating 6 - Okay. 241 out of 1000 reviews
6 - Okay
241
Rating 4 - Poor. 108 out of 1000 reviews
4 - Poor
108
Rating 2 - Terrible. 45 out of 1000 reviews
2 - Terrible
45
Reviews
Verified
8/10 Good
Neil
Apr 11, 2026
Liked: Cleanliness, staff & service
Fantastic location. Was certainly easy for us to get around town. Breakfast was satisfactory for the price. We ended up have dinner there too and were happy with quality and price.
Unfortunately the premises itself is getting tired. In dire need of some maintenance.
Price is right for style and age, staff are friendly and helpful and the location for zoo, park, hospital and Errol st cafes and pubs is ideal, or tram adjacent for a smooth ride to town
Shannon
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Melissa
Nov 6, 2025
Liked: Cleanliness, amenities
Clean room and accommodating staff. Comfy beds and great in room service with clean towels every day
Melissa
Stayed 4 nights in Nov 2025
Verified
6/10 Okay
Anne
Jan 27, 2026
Liked: Cleanliness
Disliked: Amenities
The room was very large with a large window overlooking a small park.
It was very clean and the bed, bedding and towels were of high quality.
The hair dryer was missing and the television was not working.
The shower is over the bath which may be difficult for some.
Anne
Stayed 1 night in Jan 2026
Verified
8/10 Good
Sanjeshni
Oct 3, 2025
Liked: Staff & service
Near to shops and city friendly staff. Facility itself needs a done up
The staff were friendly, efficient and extremely helpful when asked for directions.
The restaurant was excellent and had room service
Verified traveler
Stayed 5 nights in Nov 2023
Verified
10/10 Excellent
Susan
Jul 23, 2024
Great location, old Motel but very clean and well serviced!
Great staff, very helpful!
Susan
Stayed 1 night in Jul 2024
Verified
8/10 Good
Sirpa
May 17, 2025
Liked: Cleanliness, staff & service
We found the room to be older but clean and quiet.
The staff was very helpful and room service was a great bonus. Food definitely edible.
Parking was easy to reach and on the property.
Very pleasant stay, facilities were clean and well presented. It was really good to have lovely products in the bathroom and good quality toilet paper and tissues.
Helen
Stayed 1 night in Jun 2024
Verified
6/10 Okay
Tracee
Feb 4, 2025
Liked: Cleanliness, staff & service
The property is well positioned but quite old and needs a good facelift. Staff were friendly and professional
Tracee
Stayed 1 night in Feb 2025
Verified
8/10 Good
Julie
May 21, 2025
Liked: Cleanliness, staff & service
Access to Royal Melbourne Hospital, being able to open a window. Mostly friendly staff, hotel could do with a refurbish though adequate
Julie
Stayed 0 nights in May 2025
Verified
6/10 Okay
Beverly
Jan 5, 2026
Liked: Staff & service
Needed a good revamp Air Conditioner not working properly. It was very warm in room said air con set at 19 but it was more like 28 very warm and uncomfortable. Cold water tap on hand basin did not work unless you turned on Fawcett under the basin if let on tap kept running. Power Point were few and by bed you had to get down on your knees as they were on one side under the side table . Staff were friendly though.
Beverly
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Sandra
Mar 18, 2024
Happy
This is the second time I have stayed here and both times found the staff to be very friendly and efficient. It is a perfect location for me and I would recommend it to fellow travellers
Sandra
Stayed 3 nights in Mar 2024
Verified
6/10 Okay
Dinukshi
May 29, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very friendly but room cleanliness was questionable and food was over priced and not very good. Would not eat from here again
Dinukshi
Stayed 1 night in May 2025
Verified
6/10 Okay
Christine
Aug 7, 2023
Liked: Cleanliness, staff & service
Room was clean, quiet, bed was comfortable but bathroom facilities are tired.
Christine
Stayed 2 nights in Aug 2023
Verified
10/10 Excellent
Jim
Oct 16, 2023
Liked: Cleanliness, staff & service
Great position reasonable rates.
Building showing its age which is understandable
But very good experience
My son had to attend the RMH for day surgery.
The Mercure North Melbourne was in convenient walking distance and was within our budget.
The property our room and the staff were excellent.
Thank You Mercure North Melbourne !
Robert
Stayed 2 nights in Jul 2024
Verified
6/10 Okay
Scott
Dec 8, 2024
Disliked: Property conditions & facilities
Reasonably priced, staff are very friendly - property is tired and basic. My only comment and disappointment was my room was not serviced.
All the staff were friendly and professional, always happy to help with any little thing. Very convenient location for access to lots of stuff around Melbourne, Vic Market, Lygon St eateries, Museum. Facilities a touch dated but all clean and functional. Would definitely return
Dated, tired, run down accommodation. Dull and lifeless. Tap fell off in the shower, dirty, broken spa, bedside lamp not working and capped off (in built in wall). Squeaky bed and a good gap under the door allowing light and noise from the hallway.