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Aparthotel

Caroline Serviced Apartments Richmond

3.5 star property
Aparthotel units with kitchens, near Chapel Street

Choose dates to view prices

Caroline Serviced Apartments Richmond welcomes travelers to this vibrant neighborhood. Guests enjoy practical laundry facilities, free in-room WiFi, and proximity to AAMI Park and Melbourne Cricket Ground. The terrace is perfect for relaxing, with helpful staff ready to assist.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Outdoor Space
  • Kitchen
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Studio

2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

Standard Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Dishwasher
Smart TV
Washer/dryer
2 bedrooms
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Winter Garden

2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

Studio Winter Garden

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Washer/dryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Terrace

2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

Studio Terrace

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Washer/dryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Winter Garden

2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

One Bedroom Winter Garden

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio with Terrace View

2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

Studio with Terrace View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Washer/dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom with Balcony

2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

One Bedroom with Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Winter Garden

Living area

Two Bedroom Winter Garden

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Balcony

Living area

Two Bedroom Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Two Bedroom Superior Winter Garden

2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

Two Bedroom Superior Winter Garden

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Terrace

Living area

Two Bedroom Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premium Apartment

2 bedrooms, pillowtop beds, soundproofing, iron/ironing board

Three Bedroom Premium Apartment

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

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About the neighborhood

Map
251 Swan St, Richmond, VIC, 3121

What's nearby

  • AAMI Park - 19 min walk - 1.6 km
  • Melbourne Cricket Ground - 3 min drive - 1.9 km
  • Rod Laver Arena - 3 min drive - 2.3 km
  • Princess Theatre - 4 min drive - 3.4 km
  • Melbourne Central - 5 min drive - 4.2 km

Getting around

  • East Richmond Station - 7 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 28 min drive

Restaurants

  • ‪Harlow - ‬5 min walk
  • ‪Union House - ‬2 min walk
  • ‪Swan Hotel - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Flour Child - ‬4 min walk

About this property

Caroline Serviced Apartments Richmond

Aparthotel units with kitchens, near Chapel Street
Along with self parking, this aparthotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests will find a kitchen with a stovetop, a microwave, and a dishwasher. Limited housekeeping is available.
Caroline Serviced Apartments Richmond offers 33 air-conditioned accommodations with washers/dryers and hair dryers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered self parking on site (AUD 15 per night)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Caroline Serviced Apartments Richmond Richmond
Caroline Serviced Apartments Richmond Aparthotel
Caroline Serviced Apartments Richmond Aparthotel Richmond

Frequently asked questions

Is Caroline Serviced Apartments Richmond pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caroline Serviced Apartments Richmond?

Self parking is available for AUD 15 per night.

What time is check-in at Caroline Serviced Apartments Richmond?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Caroline Serviced Apartments Richmond?

Check-out is at 10:00 AM.

Where is Caroline Serviced Apartments Richmond located?

Located in Richmond, this aparthotel is within 1 mi (2 km) of Chapel Street, Royal Botanic Gardens, and Melbourne Cricket Ground. AAMI Park and Rod Laver Arena are also within 2 mi (3 km). East Richmond Station is 7 minutes by foot and Burnley Station is 8 minutes.

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Reviews

Caroline Serviced Apartments Richmond Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.4

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 145 out of 165 reviews
Rating 8 - Good. 11 out of 165 reviews
Rating 6 - Okay. 7 out of 165 reviews
Rating 4 - Poor. 0 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

Reviews

10/10 Excellent

Garry

Liked: Cleanliness, room comfort, communication
Excellent place to stay for sporting events
Stayed 2 nights in May 2025

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities, communication
Great location walking distance to lots of different dinning experiences
Stayed 1 night in Jun 2025

10/10 Excellent

Susan Margaret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very modern and well equipped unit. Easy access to city via tram or train. Lots of great restaurants nearby.
Stayed 5 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Lovely clean studio. Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Xiang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bed comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Love this place. Gorgeous rooms, never disappoints
Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation in an ideal location. Quiet, safe and seamless check-in and check-out.
Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, room comfort, communication

Such a treat.

Great spot. Food heaven. Apartment was excellent. All that we could want.
Stayed 4 nights in Apr 2025

10/10 Excellent

melainie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic modern property! Great location, easy check in and car parking. Will definitely stay here again.

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, communication
The Caroline apartments were perfect for what we needed in our stay. Clean Quiet, safe, staff were fantastic a great stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment good location reasonable price
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Modern, quiet, nice enclosed balcony space.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean & comfortable bed
Stayed 1 night in May 2023

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, communication
Quality finishes. Well designed. Self-sufficient. Excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing space with all the lux amenities you need and more. Super convenient location and just a few steps away from some amazing dining options. Very walkable and right on main tram lines
Stayed 4 nights in Jun 2023

10/10 Excellent

Alice

Liked: Cleanliness, room comfort, communication

Wonderful place to stay in Ruchmond

Stayed here Jan 4th to Jan 12th 2024 in an amazing two bed with terrace. Apartment facilities were excellent, beautifully furnished, fab bathrooms and an amazingly well stocked kitchen/laundry. Location is excellent for the city with trams just outside. Would highly recommend!
Stayed 8 nights in Jan 2024

8/10 Good

Caroline

Liked: Cleanliness, room comfort, communication

Perfectly fine

Very clean, brand new apartments. Comfortable and very reasonably priced.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
We opened the little courtyard door to get in some fresh air.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nyree

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Caroline Apartments was fabulous. We were so surprised when we checked in and the apartments way surpassed our expectations. They were modern, clean, spacious, well set out, warm, cosy and comfortable! We were able to easily walk to the MCG, Rod Laver Arena, AAMI area and the array of restaurants and cafes close by was amazing. The staff at the Caroline Apartments are friendly and welcoming and were able to accommodate all our needs whilst being super pleasant. We will definitely be staying here next time we visit Melbourne. 11/10!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kahla

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is the second time I have stayed at Caoline Service Appartments and I enjoyed it as much as the last. It is fast becoming my "go to" for Melbourne Accomodation. The property is clean and well maintained the staff are friendly (They looked after our bags after check out so we could have brunch without dragging luggage around.) Previously I stayed in a 2 bedroom appartment and foubd it spacious and well appointed. This time I stayed in a studio and while much smaller it still had everything we needed. The aircon was switched on when we arrived and there was welcoming music playing. There are tram stops that will take you to the inner city less than 5 minutes walk from the front door a coles 7 minutes down the street and so many cafes eateries etc that you are spoilt for choice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is a modern new build in a great spot. Near restaurants and cafes, booking through Expedia was great but when I had to extend my stay booking through the actual Caroline apartment office at the building it cost me $345 per night which was very disappointing I wouldn’t have payed that amount if I wasn’t stuck. It left a sour taste in my mouth and probably won’t stay there again.

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Underground parking easily accessible. Large quiet rooms, friendly staff.
Stayed 5 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Booked to stay there again two weeks later
Stayed 5 nights in Oct 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation. Centrally located. Clean, functional and well priced. I’ll definitely be staying here again.
Stayed 8 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love these apartments. Staff are friendly, welcoming and helpful. Nice rooms with everything you need - iron, fully equipped kitchen, walk in shower, big fridge, air -con and ours had a balcony. Also loved having a large lounge which was more than two seats. Close to tram, Coles, plenty of restaurants, coffee shops and a quick tram ride to the city.
Stayed 3 nights in Sep 2025