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Wellcomm Spa & Hotel

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Luxury
VIP Access
4.0 star property
9.4

Exceptional

Chic escape in vibrant Medellín

Serene ambiance meets chic design, offering a tranquil escape amidst Medellín's vibrant attractions. Unwind in the relaxing spa with thermal baths, and savor exquisite Colombian cuisine at the on-site restaurant.

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Standard Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

1 bedroom, in-room safe, blackout drapes, soundproofing

Luxury Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
11-37 Carrera 43E, Medellín, 050021

What's nearby

  • Poblado Park - 5 min walk - 0.5 km
  • Lleras Park - 8 min walk - 0.7 km
  • Medellín Clinic - El Poblado - 10 min walk - 0.9 km
  • Oviedo Shopping Center - 2 min drive - 1.8 km
  • Santafé Mall - 2 min drive - 1.8 km

Getting around

  • Poblado Station - 8 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

  • ‪Mija - ‬1 min walk
  • ‪Hija Mía Nómada - ‬1 min walk
  • ‪Ziruma Tiki Bar - ‬1 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Foxey Pub - ‬1 min walk

About this property

Wellcomm Spa & Hotel

Upscale hotel near Poblado Park
Located close to Lleras Park and Oviedo Shopping Center, Wellcomm Spa & Hotel provides free cooked-to-order breakfast, a coffee shop/cafe, and a bar. Indulge in a facial, aromatherapy, and reflexology at the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), a water dispenser, and an elevator
  • Smoke-free premises, a banquet hall, and a front-desk safe
  • Massage treatment rooms, a 24-hour front desk, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Wellcomm Spa & Hotel have thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 40-inch Smart TVs with digital channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Wellcomm Spa & Hotel Hotel
Wellcomm Spa & Hotel Medellín
Wellcomm Spa & Hotel Hotel Medellín
Wellcomm Spa Hotel AKEN Mind Collection
Wellcomm Spa Hotel by AKEN Mind Collection

Frequently asked questions

Is Wellcomm Spa & Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wellcomm Spa & Hotel?

Wellcomm Spa & Hotel doesn't offer parking.

What time is check-in at Wellcomm Spa & Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Wellcomm Spa & Hotel?

Check-out is at noon.

Does Wellcomm Spa & Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 180000 per vehicle applies.

Where is Wellcomm Spa & Hotel located?

Located in El Poblado, this spa hotel is within a 10-minute walk of The Dancer's Park, Poblado Park, and Lleras Park. Medellín Clinic - El Poblado and Oviedo Shopping Center are also within 1 mi (2 km). Poblado Station is 8 minutes by foot and Industriales Station is 29 minutes.

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Reviews

Wellcomm Spa & Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 286 out of 368 reviews
Rating 8 - Good. 43 out of 368 reviews
Rating 6 - Okay. 22 out of 368 reviews
Rating 4 - Poor. 9 out of 368 reviews
Rating 2 - Terrible. 8 out of 368 reviews

Reviews

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast!
Stayed 3 nights in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, nice ambience, good Spa.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa excelente
Stayed 5 nights in Aug 2025

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been amazing; received early check in. Room was very small, no window.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in El Poblado, nice are to stay Service of each member is special Just an opportunity in the rooftop, service could improve.
Stayed 3 nights in Aug 2025

10/10 Excellent

Felix A Cruz

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and very responsive. The hotel is beautiful and clean. I loved the SPA!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Spa Package! Do not leave this property without trying the SPA package. You will not regret it!
Stayed 7 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, the hotel is modern and very clean close to great dinning and cocktails bars
Stayed 5 nights in Dec 2024

10/10 Excellent

lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Idis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make me fill like home. Very approachable and friendly.
Stayed 8 nights in May 2025

4/10 Poor

jose oscar

Liked: Staff & service
Disliked: Amenities
The property is nearby restaurants. However, one night it was very noise in the top leve since there is a bar on the top floor. We need to use earplugs to sleep. The last night a woman was screaming for help. It seems that was a prostitution in that room. It was scary because the woman was screaming for help. I do not recommend this property if you want to have a rested night.
Stayed 3 nights in Sep 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice area! Good for relaxing and super breakfasts.
Stayed 6 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and friendly, nice area
Stayed 1 night in Dec 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Would stay again. Staff were very attentive, cordial and friendly. Spa and restaurant were also top notch.
Stayed 4 nights in Oct 2024

10/10 Excellent

MELINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Excellent amenities. Clean and sleek rooms
Stayed 6 nights in Jan 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how welcoming staff were accommodating us. Everyone was super friendly and helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating staff. Nice clean property. Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly helpful, they went out of their way to give me extras, for example a fresh juice at the Juice Bar in the lobby
Stayed 2 nights in Nov 2024

10/10 Excellent

eduardo miguel monteagudo

Liked: Cleanliness, amenities, property conditions & facilities
Everyrhing was excelent
Stayed 4 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cultural design and ability to adjust the lighting in the room according to colors and your mood.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and excellent customer service
Stayed 3 nights in Sep 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The spa service was wonderful. Thanks to all the staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Overall an excellent place to stay, room setup was good and comfortable, also very modern, but it was very small considering there was almost no space to place the luggage. I was traveling solo so I can imagine how much worse would be for couples. I'd also suggest to add a mini fridge and clothing iron for convenience. The location was excellent, safe and easy to walk around El Poblado. There were plenty of ride sharing options to go anywhere else too.
Stayed 5 nights in Jun 2025