Travelers find this tranquil property in central Medellín near Poblado Park. The attentive staff offers concierge assistance to help guests navigate the city. Practical amenities include dry cleaning, free WiFi, and a satisfying cooked-to-order breakfast.
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 99999
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Carrera 43 C # 10 - 39]
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Airport shuttle transfer per adult: COP 130000 (one-way)
Cleaning fee: COP 20000 per accommodation, per stay (varies per unit)
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately COP 18000 to 18000 for adults, and COP 10000 to 10000 for children
Airport shuttle fee: COP 130000.00 per room (one-way)
Late check-out fee: COP 99999 (subject to availability)
Housekeeping fee: COP 20000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Is La Casa de Nelly Medellín pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at La Casa de Nelly Medellín?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at La Casa de Nelly Medellín on Jun 5, 2026 start from P4,640, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at La Casa de Nelly Medellín?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.
What time is check-out at La Casa de Nelly Medellín?
Check-out is at noon. Late check-out is available for COP 99999 (subject to availability).
Does La Casa de Nelly Medellín provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of COP 130000.00 per room applies.
Where is La Casa de Nelly Medellín located?
Located in El Poblado, this hotel is within a 10-minute walk of Poblado Park and Lleras Park. Oviedo Shopping Center and Santafé Mall are also within 1 mi (2 km). Poblado Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room was clean, staff were very friendly and helpful, and the location is great. The only shortcoming is that the room does not have a window, otherwise, it is 5-star.
We arrived at Casa Nelly and it was a little confusing as there is no sign outside. But I knew this from other reviews and when we knocked, the door was opened immediately into a gorgeous common area. The host greeted us, showed us around and handed us our keys.
Filtered water, coffee and tea are available 24/7. Our room was simply perfect! A large fridge, coffee maker (with coffee and sugar!), oven, stovetop and even a microwave.
The room is away from the noise but close enough for a short and safe walk to restaurants and many grocery stores.
Highly recommend and would stay here again!
chambre familiale confortable avec cuisine et SDB. L'espace commun est grand et agreable avec canapé et table a manger.
Tres bien situé. Juste bruyant le samedi soir.
Dommage que la machine a laver ne soit pas disponible pour les clients. Option pour laver le linge assez honereuse avec 18 000 COP/kg.
De plus merci de transmettre les instructions a l'arrivée. Nous etions devant la porte mais sans personne pour nous repondre. En fait il faut aller a une porte a cote. Cependant la communication avec whatsapp est efficace.
Desde el momento que entre a la estancia, fue un golpe de emoción, porque tan lugar que trasmite tranquilidad y seguridad. Todo en correcto orden, las imágenes, adornos, espejo las luces, el tono en blanco, la arquitectura. Es un lugar que me sorprendió.
La atención por parte de los encargados, fue de amabilidad y muy servicial. Es un lugar que realmente descansas y te sientes tan agusto.
Hay cámaras de seguridad que no es invasiva, es seguridad de ambas partes.
El registro fue rápido, con la atención y explicación adecuada.
No puedo agregar fotos, pero es muy bonito lugar.
Altamente recomendado y por supuesto que regreso.