Verified
10/10 Excellent
Markelys
Apr 13, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Markelys
Stayed 3 nights in Apr 2026
Four Points by Sheraton Medellin
3.5 star property
Travelers can unwind with aromatherapy treatments or savor Mediterranean flavors at this El Poblado hotel near shopping centers like Oviedo Shopping Center
Choose dates to view prices
Photo gallery for Four Points by Sheraton Medellin
Four Points by Sheraton Medellin is in El Poblado, offering modern comfort and relaxation. Guests enjoy a free breakfast buffet, deep-tissue massages, and Mediterranean dishes at Restaurante Cooks. The outdoor pool and high-speed WiFi complete the experience.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Pool
- Pet friendly
- Parking included
- Free WiFi
The current price is P7,097
P7,097
P7,097 total
Jun 21 - Jun 22
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About this property
Four Points by Sheraton Medellin
- Hotel near Santafé Mall
- Oviedo Shopping Center and Poblado Park are located near Four Points by Sheraton Medellin, which provides a free breakfast buffet, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage or aromatherapy. The on-site Mediterranean cuisine restaurant, Restaurante Cooks, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
- You'll also enjoy the following perks during your stay:
- An outdoor pool along with pool umbrellas
- Free self parking
- An area shuttle, a banquet hall, and 5 meeting rooms
- An elevator, a water dispenser, and smoke-free premises
- Guest reviews say great things about the helpful staff
- Room features
- All 123 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and air conditioning.
- Extra conveniences in all rooms include:
- Select Comfort beds and down comforters
- Bathrooms with showers and hair dryers
- 40-inch LCD TVs with cable channels
- Wardrobes/closets, LED light bulbs, and daily housekeeping
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: COP 80000 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 10 years old are not allowed in the swimming pool without adult supervision
Frequently asked questions
Does Four Points by Sheraton Medellin have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Four Points by Sheraton Medellin?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Medellin on Jun 21, 2026 start from P7,097, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Four Points by Sheraton Medellin pet-friendly?
Yes, pets are allowed at this property. There's a fee of COP 80000 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Four Points by Sheraton Medellin?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Four Points by Sheraton Medellin?
Check-out is at 1 PM.
Where is Four Points by Sheraton Medellin located?
Located in El Poblado, this hotel is within a 10-minute walk of Río Sur Shopping Center and Santafé Mall. Oviedo Shopping Center and Poblado Park are also within 1 mi (2 km). Aguacatala Station is 22 minutes by foot and Poblado Station is 22 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.4
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 482 out of 704 reviews
10 - Excellent
482
Rating 8 - Good. 177 out of 704 reviews
8 - Good
177
Rating 6 - Okay. 34 out of 704 reviews
6 - Okay
34
Rating 4 - Poor. 5 out of 704 reviews
4 - Poor
5
Rating 2 - Terrible. 6 out of 704 reviews
2 - Terrible
6
Reviews
Verified
8/10 Good
Carolina
Mar 30, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, the staff was friendly, the location was ideal, and we particularly enjoyed the entrance to the mall. However, the gym requires an upgrade. The spa provided a relaxing experience.
Carolina
Stayed 12 nights in Dec 2025
Verified
10/10 Excellent
Curtis
Dec 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tastfully remodeled. Excellent location. Convient and safe.
Curtis
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Liza
Apr 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, close to shopping and restaurants.
Liza
Stayed 3 nights in Mar 2025
Verified
10/10 Excellent
Stephanie
Mar 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly staff!
Stephanie
Stayed 11 nights in Mar 2025
Verified
10/10 Excellent
Jorge G
Oct 9, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel y next to a shopping mall and a market which comes very convenient in case you want to go out dinner o buy something
Jorge G
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Thomas
Jun 25, 2024
Liked: Amenities
Great location very clean and neat hotel.
Thomas
Stayed 6 nights in Jun 2024
Verified
10/10 Excellent
HONG
Sep 12, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They connect a big shopping mall on the 2nd floor, very good and convenient! Also they have a very good SPA. All staff are very nice and friendly!
HONG
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Salvador
Oct 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Salvador
Stayed 3 nights in Sep 2025
Verified
8/10 Good
David
Feb 14, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, friendly helpful staff.
David
Stayed 4 nights in Feb 2024
Verified
10/10 Excellent
Hilda
Apr 11, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and breakfast
Hilda
Stayed 5 nights in Apr 2024
Verified
10/10 Excellent
Mark
Aug 3, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in....front desk staff were very helpful and easy to communicate with.
Mark
Stayed 6 nights in Jul 2024
Verified
10/10 Excellent
Deborah
Jul 23, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
The hotel was very clean, the personnel very friendly and the room was impecable. It includes breakfast and it was varied. They offer restaurant food service 24 hours.
It is located close to two nice malls and you have a variety of options to eat as well.
Deborah
Stayed 4 nights in Jul 2025
Verified
10/10 Excellent
LINA
Apr 28, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great experience, excellent and friendly stuff.
I recommend the hotel.
LINA
Stayed 2 nights in Jan 2025
Verified
10/10 Excellent
John
Feb 18, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
Good sized room, convenient location in Poblado, good service and friendly, helpful staff.
John
Stayed 2 nights in Feb 2024
Verified
10/10 Excellent
Steven
Apr 2, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to many dinning and shopping options.
Steven
Stayed 6 nights in Mar 2024
Verified
8/10 Good
tina
Feb 14, 2025
Great location. Return guest
tina
Stayed 2 nights in Feb 2025
Verified
6/10 Okay
Dangelo
May 6, 2024
Liked: Cleanliness, staff & service
Centrally located!
Dangelo
Stayed 7 nights in Apr 2024
Verified
10/10 Excellent
Joselyn
Jan 22, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and extremely helpful!
Joselyn
Stayed 2 nights in Jan 2024
Verified
10/10 Excellent
Staci
Apr 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Stay
This was my 2nd time staying here and my experience was great just like the 1st time. I love the easy access to the mall. The check in was quick and easy. Breakfast is included and was very good. It's also centrally located and in a nice area. I will definitely be returning again.
Staci
Stayed 3 nights in Mar 2025
Verified
10/10 Excellent
Thomas
Dec 27, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was friendly and helpful
Thomas
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Saber
Feb 26, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay in the hotel. We felt very safe. The rooms were very clean. We were able to walk to places from here. I highly suggest this hotel.
Saber
Stayed 4 nights in Feb 2024
Verified
10/10 Excellent
Anuket
Dec 8, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient location, friendly staff, with a mall right behind. We liked it.
Anuket
Verified
10/10 Excellent
Juan
Oct 4, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff.
Juan
Stayed 7 nights in Sep 2023
Verified
10/10 Excellent
Julaine
Sep 2, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One huge advantage of this hotel is the connection to Oviedo mall. Shopping, food options and Juan Valdez coffee is easily available. The staff is exceptional. Breakfast is very good. This was our second stay and we would return.
Julaine
Stayed 13 nights in Aug 2024