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Balcones de la Casona Hostel

2.5 star property
Fuel up for an action-packed day on land and water. Explore your surroundings then recharge in this urban retreat’s beautiful garden.

Choose dates to view prices

Located in the city center, Balcones de la Casona Hostel offers a vibrant stay with continental breakfast, daily manager's reception and a lively terrace. Get adventurous with ropes courses or unwind at the coffee shop/cafe amidst lush gardens.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 25000.0 per night
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Balcones de la Casona Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Balcones de la Casona Hostel?

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Balcones de la Casona Hostel?

Check-out is at 11:00 AM.

Does Balcones de la Casona Hostel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of COP 110000 per vehicle applies.

Where is Balcones de la Casona Hostel located?

Located in the heart of Guatapé, this hostel is within a 15-minute walk of Peñol-Guatapé Reservoir, Calle del Recuerdo, and Plazoleta de los zocalos. Parque Comfama and Benedictine's Monastery are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William was so helpful and happy to work with us if we needed anything. I really don't think he could be nicer :) The food was good, the rooms were clean and if anything came up that needed attention he took care of it immediately. Walking distance from town, but he would drive us in if needed. Great experience! Such a great family!!
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Marilee

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly service in clean hotel

Willie, the manager, is exceptional and went out of his way to make our trip special. He drove us to his mothers restaurant for Italian food and was always available to answer questions. The location makes it an easy walk to restaurants, etc. The room was spotless, but tiny. The mattress is covered in plastic so the sheets slide off. It needs a mattress pad on top of the plastic.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

KerrieAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

His house felt like my house

Found this place on hotels.com for a 1 night stay near La Piedra. I’m glad we chose this hostel as it felt like an Airbnb in Guatape. Oscar, the host welcomed us and said his home was our home for the night. It does have a view of the stone and the balcony was lovely to relax and to enjoy our breakfast. We got an upgrade to a larger space with 3 bedrooms for our group and it was very comfortable. We were able to walk downtown to Guatape at night / early morning to sight see and felt 100 safe in this area. Breakfast on the balcony was delicious. Had hoped for Colombian food but had to take into consideration it’s a hostel not a hotel. It was filling and very tasty. Oscar was one of 3 people my entire 1 week stay in Colombia who spoke English as he lived in the US for a bit. It was great to meet to meet him and share his home. I’m definitely recommending this place to others & hope to return one day.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y excelente el dueño quien nos atendió en todo momento, muchas gracias por la estadía. Desde República Dominicana un saludo
Stayed 1 night in Jan 2023
Verified

8/10 Good

Masaomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食がとても美味しく、スタッフが親切

グアタペに滞在した時に利用しました。ここまでは、ホテルが準備してもらったタクシーを利用して、空港から来ました。まず、スタッフがとても親切です。テレビのリモコンや朝ご飯の時間など、丁寧に対応してくれました。また、部屋の前に机と椅子があり、そこで食べた朝食がとてもおいしかったです。ちょうどいい量で、娘のお気に入りでした。部屋は広くはないですが、家族４人が泊まるにはちょうどいい広さでした。金額面を考えても、いい部屋です。
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

MARIA EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien las personas que nos atendieron muy amables, respetuosas y atentas. Prestas a cualquier petición y a solucionarla con celeridad. Un sitio tranquilo, bonito y muy cómodo
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo muy bien y tranquilo
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Guatape

If you are looking for a very comfortable, charming, lakeside hotel with free parking then this is the place. The beautiful walk to the city centre is only 7 minutes over the bridge. Delicious breakfast served on the terrace, free secure parking in the back, safe environment in simple decorated but efficient rooms with hot water, television, and wifi that works very well. Caring staff that made my stay enjoyable. Will be back!
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

ShinaLozano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oscar its an incredible human being. Very polite, educated and bilingual. Its accesible to the best part of Guatape, which is at a 5 minutes walking distance. Great view to wake up in he morning and enjoy!!!! Surely we are coming back!!!!
Stayed 3 nights in Nov 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Excelente ubicación y relación calidad precio El ruido de los buses muy temprano
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Milton Alonso

Stayed 1 night in Aug 2023
Verified

10/10 Excellent

JAMES AMIN

Liked: Cleanliness, property conditions & facilities, room comfort

La mejor relación costo beneficio en Guatapé

Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Daniel

Stayed 1 night in Nov 2022
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021