Matança Hotels

"First impressions are everything and the lovely staff gave us a very warm welcome complete with a glass of port, as well as a tour of the property upon arrival. The spa was very clean and zen, and our panarama suite had a lovely Mountain View. We dined in Fatiga, the restaurant on property and it was fantastic!! The food, service and ambiance were perfection!"

"the staff is the best"

"Yes"

"Room & entire premises extremely cold. Central radiators were off. She turned on the AC in the room and set it to cool to 73ºF, but the room was in the 50's. I figured out how to reset it and left for dinner. We returned to no electricity. We had to negotiate a candle. Room was extremely small, only 2 ft on each side of a double bed, which was lumpy. No place for suitcases. She suggested we open them in the car and take in what we needed. Bathroom was clean, but small with no room to put anything. Breakfast was ok, but nothing special."

"Friendly and competent staff. "

"The rooms are located behind reception. They were clean no views but the breakfast offered a wide variety. The coffee was good full sized americano coffee The room was comfortable with goid size bathroom with good shower head. Would select this hotel again."

"Remarkable environment, great amenities, great dining experience and above all a level of service by friendly and intelligent staff that, to be honest, is by far the best I have experienced. I strongly recommend a stay at this hotel. "

"I had lovely stay in the hotel The room clean and comfortable,the bathroom was spotless,the view over the valley was beautiful, I would suggest only one small improvement it would nice to have complimentary bottle of water in the room, Overall nice hotel,I could stay here again 🤗 "

"Fantastic location, friendly staff, great food. If the Serenity concept is to work, the management has to decide: either an adults-only hotel or a separate playground for children. This needs to be improved, as the children otherwise are always loud with everyone."