Verified
4/10 Poor
MARIA OFELIA
Jul 17, 2024
MARIA OFELIA
Stayed 2 nights in Jun 2024
Hotel Mansión Sant Serrant
3.0 star property
Unwind in your own slice of paradise by exploring nature through ecotours or rejuvenating at the spa before diving into work from cozy coworking spaces.
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Photo gallery for Hotel Mansión Sant Serrant
Near San Nicolás Mall, Hotel Mansión Sant Serrant offers an oasis with a garden, outdoor pool, and grocery store. Explore ecotours or unwind at the spa with Thai massages and hydrotherapy; afterwards enjoy coworking spaces or borrow bikes for a leisurely ride.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Pool
- Breakfast included
- Spa
- Pet friendly
- Parking included
- Laundry
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About this property
Hotel Mansión Sant Serrant
- Hotel remodeled in 2023 and located near San Nicolás Mall
- You can look forward to free continental breakfast, a grocery/convenience store, and a terrace at Hotel Mansión Sant Serrant. Adventurous travelers may like the ecotours, bodyboards, and boating at this hotel. Indulge in a Swedish massage, hydrotherapy, and a body treatment at the onsite spa. In addition to a garden and a library, guests can connect to free WiFi in public areas.
- You'll also enjoy the following perks during your stay:
- An outdoor pool
- Free self parking
- A water dispenser, luggage storage, and coworking spaces
- Secured bicycle storage, a TV in the lobby, and a porter/bellhop
- Room features
- All guestrooms are individually furnished, and boast comforts such as private indoor hot tubs and premium bedding, in addition to perks like heated floors and pillow menus.
- Extra amenities include:
- Hypo-allergenic bedding, Select Comfort beds, and down comforters
- Bathrooms with eco-friendly toiletries
- 60-inch Smart TVs with Netflix, streaming services, and cable channels
- Private yards, wardrobes/closets, and heated floors
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of COP 80000 per pet (varies based on length of stay), plus a one-time cleaning fee of COP 45000
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for COP 160000.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: COP 80000 per pet (varies based on length of stay) plus COP 45000 one-time cleaning fee
- Service animals are exempt from fees
- Rollaway bed fee: COP 160000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 4 years old are not allowed in the spa without adult supervision
Frequently asked questions
Does Hotel Mansión Sant Serrant have a pool?
Yes, this property has an outdoor pool.
Is Hotel Mansión Sant Serrant pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of COP 80000 per pet, per night. A cleaning fee of COP 45000 also applies. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Mansión Sant Serrant?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Hotel Mansión Sant Serrant?
Check-out is at noon.
Where is Hotel Mansión Sant Serrant located?
Situated on the boardwalk/promenade, this hotel is 8.5 mi (13.7 km) from San Nicolás Mall.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Jeremy
May 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Jeremy
Stayed 1 night in May 2024